Practice Manager - OB/Gyn

Methodist Health SystemDallas, TX
Onsite

About The Position

The Office Manager will supervise the daily operations of the facility to ensure a smooth, efficient operations process is carried out daily. You will work closely with Physicians to ensure that quality patient care is maintained. Methodist Medical Group is the North Texas physician organization affiliated with Methodist Health System. Our fast-growing network of providers includes more than 92 MMG ambulatory clinics, an urgent care clinic, and a virtual care service known as MethodistNOW. Our employees enjoy not only competitive salaries but also the outstanding benefits package of Methodist Health System, which includes medical, dental, and vision insurance; a matched retirement plan; an employee wellness program; and more. The opportunities for career growth are equally generous. Our affiliation means being part of an award-winning workplace. Methodist Health System is a faith-based organization with a mission to improve and save lives through compassionate, quality healthcare. For nearly a century, Dallas-based Methodist Health System has been a trusted choice for health and wellness. Named one of the fastest-growing health systems in America by Modern Healthcare, Methodist has a network of 12 hospitals (through ownership and affiliation) with nationally recognized medical services, such as a Level I Trauma Center, multi-organ transplantation, Level III Neonatal Intensive Care, neurosurgery, robotic surgical programs, oncology, gastroenterology, and orthopedics, among others. Methodist has more than two dozen clinics located throughout the region, renowned teaching programs, innovative research, and a strong commitment to the community.

Requirements

  • Three years of experience in a position with supervisory responsibilities preferred.
  • Strong interpersonal and communication skills to effectively communicate with Physicians, other medical professionals, office personnel employees and patients
  • Excellent analytical and problem-solving skills
  • Computer literacy and knowledge of relevant health care and administrative software
  • Good leadership, motivation, training and goal-setting skills
  • Excellent verbal and written communication skills
  • Financial and accounting skills
  • Knowledge of finance best practices and standards
  • Strong organization and time management skills

Nice To Haves

  • Bachelors degree in health care administration, public health, health information management or business administration is preferred.

Responsibilities

  • Supervise and perform front end revenue cycle workflows to achieve key practice indicators for practice revenue cycle, including but not limited to the management of provider performance against MMG initiatives
  • Round with staff at assigned practice daily; ensure assigned practice maintain MMG standards of performance for huddles, staff meetings, and one on one meetings, supporting employee engagement and employee development goals
  • Ensure assigned practice maintain MMG standards for practice performance meetings and operating reports
  • Coordinate with MMG leadership in the initial preparation and development of an annual operating budget and monitor performance to budget
  • Manage and oversee the business affairs of assigned practice
  • Utilize data to make informed decisions on practice operations and to provide updates to MMG leadership
  • Manage and report to Supervisor the patient experience and access at assigned practice
  • Hire, train, monitor and retain staff
  • Monitor performance of direct reports continually, provide additional training as needed, and conduct annual performance evaluations for direct reports
  • Manage work schedules and ensure appropriate staffing
  • Supervise the management of inventory for medications and medical equipment and organize for resupply and maintenance
  • Manage security and occupational health and safety at assigned practice
  • Interact with patients and assist in patient complaint resolution; manage patient grievances per MMG policy
  • Partner with providers to achieve performance metrics
  • Collaborate with providers to develop business strategies and patient services
  • Support MMG in the recruitment and onboarding of Providers.
  • Assist in carrying out short and long-term practice growth strategies
  • Model leadership behaviors that support mission and goals of organization.
  • Lead practice-based committees for assigned practice to engage staff in operational decisions

Benefits

  • medical, dental, and vision insurance
  • a matched retirement plan
  • an employee wellness program
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