Practice Manager II - Ambler Medical Associates - Blue Bell, PA

Jefferson Health Plans • Ambler Medical Assoc, PA

6d • Onsite

About The Position

The Practice Manager II is responsible for directing, supervising, and coordinating the daily activities of a Physician Practice. This role often manages multiple locations across several specialties, typically overseeing 10-25 providers. The complexity of this position is considered medium to high due to its scope, research activities, CPC, and involvement with Residents. It is common for Practice Manager IIs to manage Practice Manager Is and/or Practice Supervisors at designated locations within their scope.

Requirements

• High School Diploma/GED or Bachelor’s Degree
• 3 years of experience in a Physician Practice or Healthcare setting.
• Understanding of the necessity and value of teamwork, ability to work effectively as part of a team.
• Knowledge of and ability to use office electronic calendaring software and capabilities.
• Knowledge of the organization's customer support policies, standards, and procedures and ability to guide customers on all company interactions.
• Knowledge of and ability to adhere to existing customer support service agreements and the associated support levels and activities.
• Knowledge of and ability to use office support tools available on the desktop (e.g., word processing, e-mail, presentation software and spreadsheets).
• Knowledge of and ability to use office electronic mail software and capabilities.

Responsibilities

• Interacts with co-workers, visitors, and other staff consistent with the values of Jefferson.
• Supervises Physician Practice operations to ensure prompt and courteous treatment of patients as well as other aspects of the Practice.
• Assists in developing policies and procedures in conjunction with upper management to maintain the effective and efficient operation of the Practice.
• Manages personnel issues including new employee training, performance management, and disciplinary actions.
• Interviews new employee prospects and participates in hiring decisions for the designated office.
• Responsive to the needs and requests of providers and escalates issues to Regional leaders or Administrators where appropriate.
• Performs annual written performance appraisals of support staff.
• Performs other duties as assigned.

Benefits

• Medical (including prescription)
• Supplemental insurance
• Dental
• Vision
• Life and AD&D insurance
• Short- and long-term disability
• Flexible spending accounts
• Retirement plans
• Tuition assistance
• Voluntary benefits (group rates on insurance and discounts)
• Tuition discounts at Thomas Jefferson University (after one year of full-time service or two years of part-time service)

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level