Practice Manager - Cornea

Mass General Brigham•Boston, MA

1d•$65,998 - $96,034•Onsite

About The Position

Responsible for the day to day operations of Cornea service. Provides direct supervision of 8 -10 administrative support staff, and operational duties and functions. As a member of the leadership team, provides administrative cross coverage to manage staffing and/or operational issues.

Requirements

Bachelor's Degree Related Field of Study required
supervisory experience 2-3 years required
experience working in an academic healthcare environment 2-3 years required
Strong understanding of all Office Suite.
Strong communication and organizational skills.
Strong and proven leadership skills.
Ability to work with staff of all levels.
Excellent time management skills.
Analytical and math skills.
Knowledge of Accounting Principles.
Ability to adapt to multiple and rapidly changing priorities and deadlines.

Responsibilities

Oversees the day-to-day administrative performance of administrative support staff and manage staff schedules.
Evaluates daily staffing needs and coordinates replacement of staff.
Performs hiring, orientation and evaluation of staff.
Administers corrective action if appropriate.
Assists in the career development of practice employees through on-going coaching, counseling, and training.
Ensures all mandatory training is completed by staff and HIPAA policies and procedures are followed by staff.
Evaluates, develops and implements administrative systems and procedures designed to maximize practice operations.
Regularly evaluates and analyzes practice performance metrics.
Collaborates with practice leaders on the preparation of the practices annual budgets.
Oversees the department’s payroll including the resolution of payroll issues.
Monitors patient billing activity to ensure compliance with revenue procedures.
All other duties assigned.