Practice Lead
About The Position
Alta Vista Technology is a nationally recognized ERP consulting firm and proud Microsoft partner helping mid-market businesses leverage cloud-based solutions to drive growth, scalability, and operational efficiency. We're looking for a Business Central Practice Lead to manage and grow their Microsoft Dynamics 365 Business Central consulting practice. This is a player-coach role: the successful candidate will provide hands-on practice leadership while remaining active on client delivery. Approximately 50% of their time will be billable on post-sale client engagements, with the remainder focused on practice management, team development, and cross-functional collaboration with Sales and ISV partners. This is a full-time remote role and reports directly to the COO.
Requirements
- 7+ years of experience implementing Microsoft Dynamics 365 Business Central or broader Microsoft ERP platforms in a consulting environment — GP-only backgrounds are not a fit for this role.
- 2+ years in a leadership, practice management, or team lead capacity.
- Proven comfort balancing billable delivery with practice management responsibilities — this role requires genuine enthusiasm for both.
- Strong grasp of BC core modules (Finance, Supply Chain, Manufacturing, or similar) and common integration patterns.
- Excellent client-facing communication skills and executive presence.
- A direct, accountability-driven leadership style — comfortable giving and receiving candid feedback.
- Curious about the Microsoft product roadmap and motivated to keep the team sharp on new releases and capabilities.
Nice To Haves
- Microsoft certifications such as MB-800 (Business Central Functional Consultant) or MB-700 (Solution Architect).
- Experience developing repeatable accelerators, IP, or industry-specific BC service offerings.
- Experience working within the Microsoft and ISV partner ecosystem.
Responsibilities
- Oversee day-to-day practice operations, including utilization tracking, project oversight, and team coordination.
- Manage and mentor a team of BC consultants and developers, driving accountability and professional growth.
- Serve as the primary liaison between the BC practice, Sales, and ISV partners.
- Define and uphold delivery methodology, quality standards, and best practices across engagements.
- Stay current with Microsoft BC product releases and evolving capabilities — bringing that knowledge back to the team.
- Report on practice KPIs — utilization, pipeline, and customer satisfaction — to leadership.
- Serve as lead consultant or solution architect on active Business Central implementations and post-sale engagements.
- Lead discovery and requirements-gathering sessions with client stakeholders.
- Design and oversee configuration, customization, and integration solutions within Business Central.
- Guide clients through process re-engineering, data migration, and go-live readiness.
- Act as an escalation point for complex technical or functional issues on client projects.
- Ensure engagements are delivered on time, on budget, and to a high standard.
Benefits
- Medical, dental, and vision insurance
- Life insurance and short- and long-term disability coverage
- 401(k) with company match
- Generous, flexible PTO
- Professional development and certification support
- A collaborative, values-driven culture backed by Pine Services Group
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
