Practice Innovation & Knowledge Attorney (Transactional)

Crowell & Moring•New York, NY

6d•$220,000 - $320,000

About The Position

The Practice Innovation and Knowledge Attorney applies substantive legal knowledge and practice experience to advise on and execute practice innovation and knowledge management initiatives in assigned legal practice areas. The role serves as a liaison between the Practice Innovation team and assigned departments or practice groups, managing initiatives such as curating key practice content, analyzing lawyer and paralegal workflows, leveraging the Firm’s intellectual capital, identifying opportunities to improve legal practice and client value, and implementing change management strategies to encourage adoption of innovative solutions. The attorney collaborates with lawyers, operations professionals, Practice Management, Pricing and Legal Project Management, and external technology and service providers. The work includes developing knowledge delivery systems—including AI-driven and client-accessible systems—curating precedents, supporting practitioners with knowledge resources and AI prompting, monitoring legal and market developments, collecting and structuring matter data, and scoping and testing technology solutions. The position does not perform client legal work.

Requirements

Bachelor’s degree and Juris Doctorate.
Current bar admission in a jurisdiction in which the Firm has an office.
At least five years of increasingly responsible practitioner experience in the practice of law, including client-facing work.
Expert substantive legal knowledge and practice skills.
Advanced proficiency in researching and drafting legal documents and content relevant to the assigned practice area.
Advanced proficiency in legal research techniques and tools, including online legal research and analytics databases.
Advanced proficiency in Microsoft Office Suite applications.
Expert knowledge of workflows and core needs of lawyers in assigned practice areas.
Knowledge of taxonomies, content management, and database structure and theory.
Familiarity with the business of law and relevant practices.
Ability to work effectively independently and collaboratively in a cooperative, enthusiastic, and friendly manner.
Strong business analysis, strategic thinking, and problem-solving skills, with the ability to exceed client expectations and guide others when appropriate.
Effective oral and written communication with lawyers, other firm professionals, clients, and service providers.
Strong organization, time management, prioritization, and ability to meet deadlines in a fast-paced environment, including when responding to unexpected business requirements.
Ability to provide quality service to internal and external contacts and exercise sound judgment with confidential and sensitive information.
Proficiency in learning and adapting to new technologies.

Nice To Haves

Familiarity with the legal innovation and legal technology ecosystem.
Interest in artificial intelligence and its potential use cases in the legal profession.
Knowledge of change management theory.
Strong working knowledge of Excel.
Experience with knowledge management and/or legal innovation practices.
Transactional experience.
Experience as a practitioner at an AmLaw 200 firm.

Responsibilities

Assess innovation and knowledge needs in assigned practice areas and develop approaches that support business objectives and client service.
Initiate, scope, and manage practice innovation and knowledge projects with the Practice Innovation team, including development and implementation of modern knowledge delivery systems.
Build relationships with department and practice group leaders and align innovation initiatives with their strategic objectives.
Implement innovative solutions with lawyers and support professionals using change management practices that promote adoption.
Work with Practice Management to curate, manage, and make accessible precedents and other practice-area knowledge.
Support practitioners in overcoming barriers to innovation, including finding internal and external knowledge, developing effective AI prompting strategies, and addressing client requirements concerning AI use.
Monitor relevant legal developments and market trends, including AI use, and inform attorneys and clients through Firm platforms.
Develop experience management resources from information in individual communications and direct lawyers to relevant resources when needed.
Identify opportunities and recommend strategies for collecting and leveraging structured data from unstructured repositories and databases.
Work with Pricing and Legal Project Management to collect matter data and train lawyers to use technologies and workflows for matter management, scope documentation, and metadata capture.
Coordinate with external technology and service providers on automation of document-heavy processes.
Work with early adopters and champions to expand implementation of innovative solutions.
Scope, test, and recommend solutions to practice challenges, including defining success criteria and guidelines for proof-of-concept trials with external providers.
Monitor the legal innovation landscape and share strategic insights on how people, processes, and technology can address legal practice challenges.
Perform other duties as assigned or required to meet Firm goals and objectives.
The position does not perform client legal work.