Practice Growth Advisor

HIP • Pensacola, FL

6d • Remote

About The Position

HIP is looking for a Practice Growth Advisor who has experience in orthodontic or dental practice operations and wants to leverage that expertise to drive practice growth. This role involves teaching the marketing side of the business and applying it to achieve real results. It is not a traditional marketing account manager position. The ideal candidate has experience as a practice manager, consultant, or operations leader within a practice and is eager to help owners and teams grow. While digital marketing expertise is not required, the ability to understand practice dynamics, coach teams, ensure accountability, communicate effectively, and focus on critical details is essential. The Practice Growth Advisor will collaborate with practices to connect marketing efforts with lead response, scheduling, show rates, treatment coordination, patient follow-up, and conversion to treatment starts, demonstrating the impact on growth and ROI. This role is suited for individuals who are tenacious, detail-oriented, proactive, and passionate about helping practices succeed.

Requirements

• 3+ years in orthodontic or dental practice operations
• Experience coaching, training, or managing dental/orthodontic teams.
• Strong grasp of the patient journey, from inquiry to scheduled appointment to consultation to start.
• Ability to read performance data, spot trends, and turn insights into clear action steps.
• Excellent written and verbal communication skills, with high attention to detail and strong organization.
• Ability to manage 35–40 partner relationships with timely communication and follow-through.
• Comfortable using or learning tools like HighLevel, ClickUp, Slack, Zoom, Google Workspace, PandaDoc, and reporting dashboards.
• Reliable high-speed internet and a dedicated, distraction-free remote workspace.

Nice To Haves

• Lived inside practice operations — as a practice manager, practice consultant, or ops-focused practice leader
• Experience in the orthodontic or dental space and know how practice operations drive growth.
• Understand how front desk, scheduling, and treatment coordinator teams operate — and can spot when a practice has a lead, scheduling, follow-up, conversion, or accountability problem.
• Comfortable coaching people, giving direct feedback, and pushing teams to improve.
• Highly organized, with a natural instinct for tracking details, next steps, and follow-through.
• Proactive — you act without waiting to be told.
• Hungry to learn marketing strategy and can turn data into clear, practical recommendations.
• Thrive in a fast-paced environment where priorities shift quickly.
• Speak with confidence to doctors, executives, owners, and practice teams alike.
• Take ownership of partner outcomes, especially when results fall short.
• Hold yourself to high standards for communication, organization, and execution.

Responsibilities

• Manage a portfolio of 35-40 orthodontic and dental partners while maintaining a high-touch, white-glove partner experience.
• Lead 10 to 12 weekly partner calls focused on growth strategy, marketing performance, opportunity conversion, scheduling, CRM usage, front desk execution, treatment coordinator performance, and partner accountability.
• Review key performance indicators across the full opportunity funnel, including lead volume, scheduled appointments, show rate, pending patients, starts, lost opportunities, and ROI.
• Coach practice owners, front desk teams, scheduling teams, and treatment coordinators on the behaviors and systems that improve conversion.
• Help partners understand how HIP’s marketing strategy connects to practice growth, patient starts, and revenue.
• Learn and present HIP’s marketing strategy, including paid media, SEO, website performance, lead generation, creative strategy, and reporting insights.
• Identify performance issues and friction points quickly, then develop clear action plans to improve results.
• Maintain proactive communication with partners, including timely follow-up, clear next steps, and a 2 to 3 hour response window during business hours.
• Document calls, action items, partner updates, risks, and next steps in HighLevel (CRM) and ClickUp (Project Management Tool).
• Collaborate with HIP’s Paid Media, SEO, Web, Creative, Sales, and Support teams to ensure partner needs are clearly communicated and addressed.
• Identify at-risk partners early and help lead 30/60/90 day plans to improve account health and retention.
• Show up with urgency, ownership, precision, and a genuine commitment to helping partners grow.

Benefits

• Base pay plus commission tied to partner retention and account performance.
• 401(k) matching
• Dental Insurance
• Health Insurance
• Vision Insurance
• Life Insurance
• PTO eligibility after 90 days of hire (10 vacation days the first year of service, unlimited PTO starting year two, flexible partial days, and sick/ personal days)

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed