Practice Floor Director
About The Position
A Lifetime of Smiles is seeking an experienced dental professional to become their Practice Floor Director. This is a hands-on leadership position responsible for overseeing the real-time flow of the practice and helping create an exceptional experience for both patients and the team. The Practice Floor Director works directly with the Chief Operations Officer and provides leadership to department leads and team members. The role involves coordinating patient flow, supporting efficient scheduling and patient care, leading department leads, coaching dental assistants, overseeing treatment-plan presentation, and identifying opportunities for improvement.
Requirements
- Hands-on dental assisting experience is required.
- Clinical knowledge and experience necessary to confidently coach and develop our dental assisting team.
- Strong understanding of dental procedures, clinical workflow, treatment sequencing, and dental radiographs within the scope of their role.
- Treatment-plan presentation experience is also required.
- Ability to confidently communicate with patients about recommended care.
- Confident, assertive, organized, solution-focused, and comfortable leading in a busy comprehensive dental practice.
- Takes ownership, communicates well, and genuinely enjoys helping both patients and team members succeed.
Nice To Haves
- Previous experience as a Lead Dental Assistant, Clinical Coordinator, Treatment Coordinator, Assistant Office Manager, Dental Office Manager, or dental team leader is strongly preferred.
Responsibilities
- Coordinate patient, doctor, hygiene, clinical, and administrative flow throughout the day
- Support efficient scheduling and timely patient care
- Lead department leads and reinforce practice standards and expectations
- Coach and develop dental assistants using your own clinical experience
- Support strong communication and handoffs between clinical and administrative teams
- Oversee treatment-plan presentation and help patients understand and move forward with recommended care
- Identify opportunities for appropriate same-day treatment
- Monitor daily practice goals and help the team work toward them
- Recognize opportunities to improve efficiency, communication, and the patient experience
- Step into clinical operations when necessary to assist, demonstrate, troubleshoot, or train
Benefits
- Health insurance
- Opportunity for advancement
- Paid time off
- Profit sharing
- Training & development
- 401(k) matching
- Bonus based on performance
- Company parties
- Dental insurance
- Employee discounts
- Flexible schedule
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
