Practice Engagement Specialist

WELL Health Technologies Corp•Toronto, ON

14h•Hybrid

About The Position

This is a hands-on, field-based role being built in close partnership with the Director, Clinic Transformation. You will own a defined portfolio of GTA clinics, driving the adoption of clinical programs — including AI-powered clinical decision support tools and patient recruitment for clinical trials — through the trusted relationships the CT team has already built with physicians and clinic staff. You will not be handed a finished playbook. You will help create it. For the right candidate, this is a genuine career-building opportunity with room to grow as the role and the organization expands nationally.

Requirements

2–5 years in healthcare operations, clinic management, customer success, clinical engagement, or a related field
Experience working in or closely with primary care clinics — you understand how these environments operate
Strong relationship-building skills — physicians and clinic staff trust you quickly
An organized, execution-focused approach with comfort being measured on outcomes
Valid driver’s licence and willingness to travel regularly across the GTA

Nice To Haves

Experience in clinical trials, participant recruitment, or health technology implementation
Familiarity with AI-powered clinical tools, EMR environments, or digital health platforms
Exposure to cross-functional or multi-stakeholder project coordination in healthcare

Responsibilities

Own end-to-end execution of clinical programs across a defined portfolio of GTA clinics
Drive physician onboarding, workflow integration, go-live, and sustained engagement for each program
Be the trusted field contact for physicians, MOAs, and clinic managers — the person who gets things done
Educate and onboard physicians into AI-powered clinical decision support tools and physician participation programs
Support patient identification and referral workflows for clinical trial recruitment within your portfolio clinics
Follow up consistently to keep physicians active — adoption is an ongoing outcome, not a launch event
Work alongside the Director, CT and collaborate with internal teams including the WELL Health Medical Network, clinical, digital health, and operations teams
Help bridge the gap between internal program planning and real-world clinic execution — your field feedback shapes how programs improve
As the role matures, support clinical program coordination for CT expansion into other provinces