The primary responsibility of the Practice Director is to maintain consistent above-average performance metrics, provide business generation leadership, motivation, and direction to direct reports, participate in the recruitment of new hires, and effectively communicate with all levels within the organization. This role involves driving revenue-generating activities, executing operational focus areas, meeting productivity standards, managing time effectively, and making quality decisions. The Practice Director is also responsible for reaching target performance metrics, attracting and sourcing talent, and training, developing, and retaining staff. They must achieve pricing goals, possess expert knowledge of their practice group, and quickly recognize and act upon business trends. Effective communication, fostering a culture of collaboration, motivating and leading by example, providing recognition, managing change, and facilitating resolutions are key aspects of this role. Additionally, the Practice Director will lead customer retention and expansion strategies, build customer loyalty through superior service, and lead with character, building trust, respect, and credibility. They will promote and support an inclusive work environment, take responsibility for their actions, create a positive team culture, strive to understand and support others, follow through on commitments, and treat others fairly and consistently. Business generation, revenue, and pricing goals are based on location, with a total headcount of up to 4, including the practice director.
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Job Type
Full-time
Career Level
Manager
Education Level
Associate degree