The Practice Director is responsible for maintaining above-average performance metrics, providing leadership, motivation, and direction to direct reports, participating in recruitment, and communicating effectively across the organization. This role focuses on driving revenue-generating activities, achieving operational goals, meeting productivity standards, managing time effectively, and making quality decisions. The Practice Director will also focus on resource management, including attracting, training, developing, and retaining staff, while achieving pricing goals and demonstrating expert knowledge of the practice group. They must recognize and act on business trends, communicate effectively, promote collaboration, lead by example, and manage change. A key aspect of the role is customer focus, including leading customer retention and expansion strategies and building customer loyalty through superior service. The leadership approach emphasizes character, trust, respect, credibility, inclusivity, and accountability, fostering a positive and collaborative team culture.
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Job Type
Full-time
Career Level
Manager
Education Level
Associate degree