Practice Coordinator, Full-time, Day Shift

Rochester Regional HealthBatavia, IL
$19 - $25Onsite

About The Position

Responsible for performing and/or supervision of the daily business office functions and operations of non-provider staff in conjunction with manager. This is a Full-time position with Day Shift schedule located in WNY- Gastro at Brockport.

Requirements

  • Two years of medical office experience with computer systems.
  • Computer experience needed with Word and Excel.
  • Excellent organizational, communication and customer focused skills needed.
  • Must have excellent keyboard skills and be familiar with the Windows environment.

Nice To Haves

  • AAS preferred.
  • Previous supervisory/leadership experience preferred.
  • For Unity Medical Groups ONLY: Knowledge of medical terminology, ICD-10 and coding.
  • For Dental Groups ONLY: Computer experience with knowledge of Epic or dental software preferred.
  • For Dental Groups ONLY: Two or more years of dental assistant or dental office experience preferred.
  • For ACT Program in Behavioral Health ONLY: ACT Core Curriculum, Wellness Self-Management Modules must be completed within 6 months of hire.

Responsibilities

  • Works collaboratively with Manager to ensure monthly/quarterly reporting.
  • May be responsible for departmental orientation/precepting oversight for new non-provider staff and may assist the manager with preparations for the ongoing and annual performance appraisals of the non-provider staff.
  • Ensures that the annual mandatory in-services are completed by all staff.
  • Maintains/assists office staffing schedules and provides a procedure for covering absences, including floating of internal staff, usage of per diem and/or temps, and sharing staff between offices.
  • Provide support to the Manager for accurate completion and timely submission of departmental time sheets/payroll activities.
  • Attends and/or participates in documented monthly meetings; including developing an agenda for staff meetings and disseminating information to office staff.
  • Assists with oversight of departmental office supplies within budget.
  • Performs all functions of medical secretary when necessary.
  • Assumes leadership role in the practice manager absence.
  • Assists with telephones, appointment scheduling and filing.
  • Assists with maintaining petty cash fund and change fund.
  • Maintains up-to-date knowledge of, and ensure compliance with, all internal and external regulator and third party payor requirements, policies and procedures, if applicable.
  • Reviews/Inputs data of all office charges, including ICD9-CM diagnosis coding of encounter forms where applicable.
  • For Unity Dental Groups ONLY: Performs all functions of a dental secretary and dental assistant when necessary.
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