Practice Coordinator, Primary Care

Mass General Brigham•Pembroke, MA

5d•$54,059 - $78,686•Onsite

About The Position

Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. Brigham and Women’s Health Care Center in Pembroke is a multi-level facility spanning 30,000 square feet. Located at 15 Corporate Park Drive, the center includes family medicine (all ages), obstetrics and gynecology, cardiology, endocrinology, general surgery, gastroenterology, orthopedics as well as pulmonary. We are seeking a full-time Practice Coordinator to join our collaborative team supporting our Primary Suite onsite Monday through Friday from 8:00am- 5:00pm. This is a great opportunity for someone who enjoys a fast-paced, team-oriented environment and wants to play an important role in both staff support and patient experience. The Practice Coordinator serves as a key liaison between the Practice Manager and the support staff, including Front Desk team members, Nurses, and Medical Assistants, helping to ensure smooth daily operations and exceptional patient care!

Requirements

High School Diploma or Equivalent required
supervisory experience 0-1 year required
experience working in an academic healthcare environment 2-3 years required

Nice To Haves

Associate's Degree Related Field of Study preferred

Responsibilities

Responsible for recruiting, hiring, evaluating, training and developing support staff.
Provides day to day supervision and direction to support staff.
Assigns work and monitors performance.
Monitors/coordinates managed care/billing function including referral process, insurance verification, registration, cash collection, encounter forms and billing.
Participates in the assessment and management of operational functions including patient scheduling, wait times, staff coverage, ancillary tests and follow up appointments, phone systems, transcription services and volume issues.
Oversees purchase orders, petty cash and check requests.
Maintains and orders office supplies and equipment.