Practice Coordinator Float

Northwest Orthopaedic Specialists•Spokane, WA

13d•Hybrid

About The Position

NWOS is looking to add a Practice Coordinator Float to our growing team. The Practice Coordinator serves as the primary support for the physician and/or physician assistant, coordinates and schedules appointments, and obtains insurance authorizations. The PC Float assists in covering staffing gaps in the NWOS Practice Coordinator Department to maintain quality patient care and will travel to/from different locations frequently based on practice need. The PC Float will be based out of the Down Town Clinic, but travel to other locations as needed.

Requirements

High School Diploma or equivalent required

Nice To Haves

Previous Medical Office experience preferred, but not required
Graduated from an accredited medical office program preferred, but not required

Responsibilities

Answers patient calls and provides excellent customer service
Float to NWOS different offices daily
Serves as the primary point of contact for patients, insurances, and providers
Coordinates appointments with staff and provider's schedules
Verifies insurance eligibility, authorization and on occasion, benefits.
Manages incoming new patient referrals by scheduling patients and ensures all insurance referrals are in place prior to appointment.
Completes patient registration at the time of scheduling meeting all MIP requirements.
Completes non-surgical documents such as workers compensation and disability forms, processes/routes all provider mail in a timely manner.