Practice Clinical Supervisor (Registered Nurse)- Full-Time- Bronson Obstetrics & Gynecology Specialists, Battle Creek/Marshall- Bronson Maternal Fetal Medicine, Kalamazoo, Bronson Urogynecology, Mattawan.

Bronson Healthcare Group•Battle Creek, MI

3d•Onsite

About The Position

The Practice Clinical Supervisor, under the direction of the Practice Manager, plans and organizes clinical support staff and their functions for the practice. The role supports providers in clinical duties and supports the Practice Manager by providing day-to-day leadership continuity. The supervisor serves as a role model, mentor, coach, and resource for staff, helping maintain practice standards and foster teamwork. The supervisor assists the Practice Manager with attracting, developing, maintaining, and retaining qualified staff. Duties may include hiring, orientation, performance monitoring and evaluation, problem solving, employee counseling, staffing, and payroll. The position resolves clinical issues related to daily office operations and serves as a contact for internal and external customers. It promotes positive customer service, meets quality standards, implements new processes, monitors ongoing processes, and supports practice and organizational goals. The role also provides an opportunity for leadership succession. The position is accountable for coordinating daily clinical practice operations and supervising practice clinical staff. It responds to variability in census, acuity, staffing, and patient flow; supports staff in patient care; assesses and directs resource allocation; and serves as a clinical resource. The supervisor assigns staff and delineates patient care, participates in employment functions, facilitates orientation, conducts annual reviews, and provides feedback to staff and the Practice Manager. The role validates the clinical skills of registered nurses, Licensed Practical Nurses, and Medical Assistants; participates in policy and procedure development and review; and ensures staff follow applicable policies, procedures, and guidelines. Additional duties include weekly payroll updates; clinical and narcotic inventory and ordering; immunization monitoring and vaccine control; providing in-services on new equipment and annually on existing equipment; and supporting OSHA, CLIA, MCIR, and other compliance standards. The supervisor manages difficult situations diplomatically and promptly, encourages teamwork and individual accountability, supports the Practice Manager, and performs other duties as assigned. Employees providing direct patient care must demonstrate competencies specific to the population served. This is a full-time, first-shift position scheduled for 40 hours per week. Locations listed are Bronson Obstetrics & Gynecology Specialists in Battle Creek/Marshall, Bronson Maternal Fetal Medicine in Kalamazoo, and Bronson Urogynecology in Mattawan.

Requirements

Diploma, Associate’s degree, or Bachelor’s degree in Nursing, or an advanced degree/license in a related specialty area.
Three years of relevant and recent clinical experience.
Current RN license, or specialty-specific advanced degree license where applicable, in good standing in the State of Michigan.
BLS certification required by completion of core orientation.
PALS or ALS certification is required for some RNs, depending on the unit.
Clinical competencies specific to the population served for employees providing direct patient care.
Skill encompassing all clinical aspects of practice management.
Demonstrated ability to work with and lead a variety of people.
Ability to make independent decisions and work with customers in challenging situations.
Ability to read, interpret, and analyze data from computer systems, reporting mechanisms, and equipment to establish an appropriate plan of action.
Strong organization and prioritization skills.
Knowledge and skill in proper charting methods, including legible handwriting and prioritizing.
Excellent oral, face-to-face, telephone, and written communication skills, and a positive customer-relations orientation.
Ability to maintain positive rapport with all levels of leadership and providers.
Ability to maintain confidentiality and use tact when handling sensitive matters.
Ability to give directions that are easily understood.
High self-motivation, strong initiative, and effective communication skills.

Nice To Haves

Previous experience leading and managing clinical staff.
For Digestive Health (Gastroenterology and Colon and Rectal Surgery): Bachelor’s degree in Nursing preferred; must be obtained within 8 years of hire.

Responsibilities

Coordinate day-to-day clinical practice operations and supervise practice clinical staff.
Plan and organize clinical support staff and their functions, and provide continuity of day-to-day leadership.
Support providers in clinical duties and support the Practice Manager.
Serve as a role model, mentor, coach, and clinical resource for staff.
Respond to changes in census, acuity, staffing levels, and patient flow; support patient care and direct resource allocation.
Assign staff and delineate patient care.
Assist with hiring, orientation, performance monitoring and evaluation, problem solving, employee counseling, staffing, and payroll.
Facilitate orientation, conduct annual reviews, and provide feedback to staff and the Practice Manager.
Validate the clinical skills of registered nurses, Licensed Practical Nurses, and Medical Assistants.
Participate in creating, reviewing, and administering policies and procedures, and ensure clinical staff follow policies, procedures, and guidelines.
Update weekly payroll.
Manage clinical and narcotic inventory and ordering.
Monitor immunizations and control vaccines.
Provide in-services on new equipment and annually on existing equipment.
Support OSHA, CLIA, MCIR, and other compliance standards.
Resolve day-to-day clinical issues and difficult situations using timely, diplomatic problem-solving.
Promote positive customer service, teamwork, individual accountability, quality standards, and organizational goals.
Serve as a contact for internal and external customers.