Practice Associate - HMH

St. Joseph's Health • Wayne, NJ

9d • $25 - $35 • Onsite

About The Position

Provides a variety of clerical functions for the department supporting the primary assigned division and providing cross support for other divisions as required. Responsible for providing all practice support duties according to established policies and procedures. Execute daily tasks in a prompt and accurate manner. Performs all pre-visit and post-visit follow-up tasks. Ensures excellent customer service, efficient patient flow, effective communication with patients, physicians and other hospital departments. The primary goals are patient, customer and Provider satisfaction and accurate billing, and timely resolution of registration and billing exceptions.

Requirements

• High School diploma or equivalent
• One to two years of previous work-related experience
• Proficiency in MS Office required: Word, Excel, Access, Outlook and PowerPoint
• Communication skills needed to frequently answer telephone calls and work with multiple interruptions and still sustain positive communication
• Valid driver’s license with no pending violations and an acceptable safe driving record
• Compliance with Qualifications to Drive a System Vehicle
• Compliance with all policies as outlined in the SJHS Fleet Management & Safety Program

Nice To Haves

• Bilingual preferred

Responsibilities

• Provides a variety of clerical functions for the department supporting the primary assigned division and providing cross support for other divisions as required.
• Responsible for providing all practice support duties according to established policies and procedures.
• Execute daily tasks in a prompt and accurate manner.
• Performs all pre-visit and post-visit follow-up tasks.
• Ensures excellent customer service, efficient patient flow, effective communication with patients, physicians and other hospital departments.
• Achieves primary goals of patient, customer and Provider satisfaction and accurate billing, and timely resolution of registration and billing exceptions.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED