Practice Area Manager - Litigation

Smith Anderson•Raleigh, NC

About The Position

Smith Anderson is seeking a Practice Area Manager to support its growing litigation group. This newly created position will implement and oversee scalable processes related to intake, billing, matter administration, technology use, and professional development. The role establishes workflow standards, coordinates training, implements technology tools and practices, administers quality control standards, and recommends improvements to team workflows, work product, and processes. Success requires collaboration, strong execution and client service skills, sound judgment, attention to detail, discretion, and effective communication.

Requirements

  • At least five years of experience in a law firm or legal department.
  • Working knowledge of case intake, conflict checks, and new matter procedures.
  • Demonstrated experience coordinating assignments and implementing quality control standards.
  • Strong organizational and communication skills.
  • Proficiency with Microsoft Office and legal practice management software.
  • Bachelor’s degree or equivalent related work experience.

Nice To Haves

  • Paralegal certification preferred.

Responsibilities

  • Coordinate the day-to-day efforts of the practice group team to support attorneys, team members, and clients efficiently and effectively.
  • Assist with setting workflow standards and processes related to intake, billing, case tracking, and case management.
  • Help coordinate team assignments and track deadlines.
  • Identify training needs and coordinate training to support professional development goals.
  • Assist with matter- and task-level billing tracking to improve insight and client communications around budgeting and case expenditures.
  • Assist with implementing technology tools and developing standards and practices for their use within the department.
  • Identify opportunities for collaboration, shared resources, and initiatives within the litigation team.
  • Administer quality control standards for practice group work product and processes, and recommend improvements.
  • Compile and create documents for the litigation team vault.
  • Evaluate performance metrics and identify opportunities for improvement.
  • Collaborate across functions to establish consistency and optimize performance, working with Operations, Litigation Technology, Innovation, Finance, and litigation attorneys, paralegals, and administrative assistants.
  • Identify and address additional operational needs and growth opportunities within the litigation team.
  • Help litigation team members and colleagues who interact with the team solve problems and elevate performance.
  • Perform other duties as assigned.
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