Practice Administrator

The US Oncology Network•Newport News, VA

1d•Onsite

About The Position

Virginia Oncology Associates, the largest group of medical professionals in Hampton Roads and Northeast North Carolina devoted exclusively to cancer care and blood disorders, has an exciting opportunity for a Practice Administrator position for our office in Williamsburg, Newport News, and Hampton VA! Please take this quick survey once you've submitted your resume to complete the application process: Practice Administrator Survey If you have completed the survey before, even if for another position, please do not take it again

Requirements

Bachelor's degree in Accounting, Finance, or related business field. Practice will accept experience in lieu of degree requirements.
Minimum of 7 years of experience in a medical office setting.
At least 5 years of supervisory experience.
Strong knowledge of healthcare regulations and collection-related legal requirements.
Excellent leadership, communication, and organizational skills.

Responsibilities

Supervise and coordinate daily office operations across assigned sites to ensure smooth patient flow, effective front‑office activities, office maintenance, and timely resolution of patient concerns.
Provide oversight of administrative functions including scheduling support, staffing coverage, workflow optimization, and operational coordination across multiple sites of service.
Serve as a communication bridge between departments to support alignment, problem‑solving, and consistent processes across the practice.
Ensure timely and accurate completion of daily, weekly, and monthly operational tasks and reporting requirements.
Recruit, hire, train, evaluate, and support administrative and front‑office staff; manage performance expectations and implement disciplinary actions when necessary.
Develop and maintain office policies and procedures that enhance operational efficiency, service quality, and staff consistency.
Provide oversight in the management of physician and infusion templates and schedules, ensuring accuracy, timely updates, and alignment with provider and clinical requirements.
Develops and establishes policies, procedures, and objectives; ensures their proper execution, compliance, and ongoing updates.
Evaluates business conditions related to operational performance and advises leadership on areas requiring attention; assists in developing organizational objectives and plans to achieve them.
Ensures development and maintenance of systems (manual and automated) that support practice‑wide operational needs, based on business requirements.
Directs the implementation of procedures and controls that improve communication and information flow throughout the organization.
Monitors and analyzes operational performance, considering staffing, capacity, facilities, and workflow needs; communicates progress and identifies opportunities for improvement.
Directs the preparation and maintenance of management reports needed for efficient practice operations.
Identifies operational challenges and implements improvements that enhance efficiency, accuracy, patient service, and staff experience.
Ensures compliance with organizational structure, management philosophy, and mission‑driven standards.
Oversees operational readiness and coordination for new office locations as needed.
Supervises designated practice staff; clinical direction is provided by physicians