Practice Administrator - Emergency Medicine - French Hospital Medical Center

Vituity•San Luis Obispo, CA

6h•Onsite

About The Position

As a Practice Administrator at Vituity, you will play a vital role in transforming healthcare by providing direct, business operations support to medical directors, site physician partners, advanced providers, and scribe employees. Vituity fosters an environment where passion thrives and success is achieved through shared purpose, valuing team accomplishments over individual achievements, an approach they call “culture of brilliance.” The company operates at 890 practices across the country, serving 14.5 million patients annually, offering opportunities for career mobility. This role involves acting as the operational administrator for site leadership and serving as the primary interface between the practice, the hospital, and the community.

Requirements

Two to three years of experience in an office or healthcare setting.
Intermediate to advanced MS Excel, Word, PowerPoint, and Outlook skills.
Strong consultation skills and the ability to seek out information.
Strong work ethic, organizational skills, and interpersonal skills.
Ability to prioritize and work in a stressful environment.
Ability to be self-directed, motivated, and sensitive to deadlines.
Ability to express ideas and convey information effectively in verbal and written communications.
Able to create a positive environment, clearly understand client / customer relationships, and promotes Vituity positive image.
Ability to understand and apply information management principles, data analysis interpretation and continuous quality improvement tools/methodologies.
Ability to maintain flexibility, cooperation and participate in cross-organizational performance improvement activities.
Ability to use office equipment and automated systems/applications/software at an acceptable level of proficiency.
Ability to establish and maintain effective working relationships as required by the duties of the position.
Ability to read, understand and communicate in English sufficient to perform the duties of the position.
Ability to evaluate and convey information in legible reports to Human Resource, Finance, and Executive groups.

Nice To Haves

Associate or Bachelor’s degree in Business Administration, Human Resources or related field.
Experience working in the healthcare field.
Knowledge of healthcare and medical terminology.
Knowledge of general Human Resource principles.
Knowledge of Federal, State, and County Agencies who regulate the Healthcare Industry.

Responsibilities

Act as the operational administrator for the site Vituity leadership and as the interface for the practice to the hospital and community.
Act as the front-line liaison for the provider team with hospital C-Suite, nursing leadership, nursing staff, and Vituity support team.
Provide executive support to the site medical director and site management team to meet contract expectations.
Provide support for all site financials to include, but not limited to, contract stipends, expense reimbursements, and site payroll timecards.
Act as the super user for all Vituity software applications and as a point person for hospital software and hardware systems.
As appropriate to site practice, provide support to Vituity providers acting as a percipient witness in criminal or civil disputes including, but not limited to, receiving and routing subpoenas, scheduling depositions and trial testimony as applicable, development of a provider fee schedule, and including malpractice carrier as appropriate.
Provide office management to include, but not limited to, all aspects of meeting management, office systems, supplies, site events, and customer service.
As applicable to the practice line, facilitate all aspects of the daily patient census and attend daily multi-disciplinary rounds.
As applicable to the site practice, responsible for all aspects of the site clinical schedules to ensure adequate coverage with no disruption to patient care.
Collect, track, and analyze all site financial and operational data.
Project management as needed of the site operational programs to include, but not limited to, Operations Meetings, Patient Experience Program, Quality/Performance Improvement Program, Advanced Provider and/or Scribe Programs, and Student or Resident rotations.
Ensure all aspects of recruiting and on-boarding are completed for new providers and employees as well as locums and reservists and/or residents and students.
Ensure all licensed providers complete their recredentialing timely and appropriately for their licensing, certificates, and credentials required by Vituity and hospital Medical Staff Office.
Ensure all site partners and employees remain in compliance with Vituity and hospital programs and other mandated training or requests.
Act as the point person for all Vituity People Operations (Human Resources) relations to include, but not limited to, ensuring accurate site roster and compliance with employment law and Vituity policies.
Develop and maintain site orientation checklists and manuals.
Collaborate with Medical Director and Site Management Team in developing and maintaining site practice policies and procedures.
As applicable to practice line, responsible for all medical records and data submission to Revenue Cycle Management in a timely manner and responsible for appropriate charge capture in designated system, sending notices and follow up as appropriate.
Ensure billing and documentation compliance through completion of site WIP/TAD lists, answering provider routine questions, and schedule/hosting/participating in the monthly meeting with Revenue Cycle Management billing team.
Ensure completion of mandated forms and requests as appropriate to include, but not limited to, death certificates, physician office requests, State specific Workers Compensation and Motor Vehicle Department reporting compliance, and pharmacy requests.

Benefits

Superior health plan options
Dental, Vision, HSA/FSA, Life and AD&D coverage, and more
Top Tier 401(k) retirement savings plans that offers a $1.20 match for every dollar up to 6% plus discretionary profit-sharing contributions (eligible January following 18 months of service)
Generous paid time off starting 3-4 weeks’ annually
Student Loan Refinancing Discounts
Professional and Career Development Program
EAP and travel assistance included
Wellness program
Purpose-driven culture focused on improving the lives of our patients, communities, and employees
Annual corporate Success Sharing bonus program, which is based on the company’s annual performance.