PPG WIC Support Team Member

Parkview Health • Logansport, IN

4h

About The Position

Under the direction of the PPG leader, the PPG WIC Support Team Member supports clerical functions in the walk-in clinic to ensure quality care. The role involves professional patient interactions, including obtaining demographic and financial information, and greeting and processing patients efficiently, accurately, courteously, and in a timely manner. The team member is responsible for quality performance and service excellence and must adhere to the PH Standards of Behavior. The role also includes taking tympanic temperatures, measuring heart rate and oxygen saturation with a pulse oximeter, and using the WIC Stoplight Assessment Tool to collaborate with the clinical team on escalating patient concerns.

Requirements

• High school graduate or equivalent GED.
• CPR certification is required.
• Two years of clerical experience.
• Experience working with computers.
• Excellent verbal and written communication skills.
• Working knowledge of general computer skills and applications.
• Ability to multitask and work independently using critical thinking skills.
• Ability to lift 25 pounds.

Nice To Haves

• Physician office experience is preferred.
• Medical terminology and/or coding experience is preferred.

Responsibilities

• Support clerical functions in the walk-in clinic to help ensure quality care.
• Obtain patients’ demographic and financial information through professional interactions.
• Greet and process patients efficiently, accurately, courteously, and in a timely manner.
• Deliver quality performance and service excellence and adhere to the PH Standards of Behavior.
• Take tympanic temperatures and obtain heart rate and oxygen saturation using a pulse oximeter.
• Refer to the WIC Stoplight Assessment Tool and collaborate with the clinical team to escalate patient concerns.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED