Powersports Sales Associate

Black Diamond Harley-Davidson

6h•Onsite

About The Position

We are looking for a result-driven retail Sales Associate to be responsible for all sales job duties, from greeting customers to closing sales. Sales Associate duties and responsibilities include working closely with customers to determine their needs, answer their questions about our products and recommend the right products. You should be able to promptly resolve customer objections and ensure maximum client satisfaction. To be successful as a Sales Associate, you should stay up-to-date with product features and maintain our store’s visual appearance in high standards. Ultimately, the duties of a Sales Associate are to achieve excellent customer satisfaction, while consistently meeting the store’s sales goals.

Requirements

Basic understanding of sales principles and customer service practices
Proficiency in English
Basic Math skills
Working knowledge of customer and market dynamics and requirements
Track record of over-achieving sales quota
Hands-on experience with POS transactions
Familiarity with inventory procedures
Solid communication and interpersonal skills
A friendly and energetic personality with customer service focus
Ability to perform under pressure and address complaints in a timely manner
Availability to work flexible shifts
High school diploma

Responsibilities

Ensure high levels of customer satisfaction through excellent sales service
Assess customers needs and provide assistance and information on product features
Welcome customers to the store and answer their queries
Follow and achieve department’s sales goals on a monthly, quarterly and yearly basis
“Go the extra mile” to drive sales
Maintain in-stock and presentable condition in assigned areas
Actively seek out customers in store
Remain knowledgeable on products offered and discuss available options
Process POS (point of sale) purchases
Cross sell products
Team up with co-workers to ensure proper customer service
Build productive trust relationships with customers
Comply with inventory control procedures
Suggest ways to improve sales