PowerFLX Warranty Project Manager

PROENERGY•Houston, KS

7d•Hybrid

About The Position

PROENERGY is an engineering, R&D, and manufacturing powerhouse that addresses every need for fast-start power generation, including turbine and package manufacturing, turnkey project execution, power purchase agreements, and asset lifecycle care for turbines and plants. PROENERGY delivers fast-start, dispatchable power solutions from worldwide centers for aeroderivative excellence and is investing more than $1 billion through 2028 in infrastructure. The company has a Center for Excellence in Manufacturing in Sedalia, Missouri, a Center for Excellence in Lifecycle Care in Houston, Texas, and an office with an Engineering team in Kansas City. Worldwide service centers ensure local service expertise near customers, with expanding service footprints in Phoenix, Buenos Aires, New Brunswick, and additional locations in Europe, Australia, and Southeast Asia. PROENERGY's philosophy is to take care of its people and strive to make a positive difference for the world, offering competitive pay and excellent benefits.

Requirements

12+ years of relevant experience.
A college degree is preferred.
Demonstrated knowledge of PowerFLX EPC scope of service.
Technically proficient and familiar with engine and BOP mechanical/electrical parts, O&M manuals, failure modes, and troubleshooting steps.
Capable of interpreting contractual terms related to EPC warranties, OEM suppliers, service vendors, and subcontractors, and able to exercise sound judgment when applying warranty policies.
Solid project management and warranty process execution experience.
Skills in conducting root cause analysis (RCA) and preparing RCA reports.
Effective communicator and facilitator of cross-functional teams.
Proficient user of Microsoft Office Suite.
Willing and able to travel as needed.
U.S. work authorization is a precondition of employment. The company will not consider candidates who require sponsorship for a work-authorized Visa.
Successful candidate will need to satisfactorily complete pre-employment drug screen and background check.

Nice To Haves

Analytical – Synthesizes complex and diverse information, collects and researches data, uses intuition and experience to complement data, and designs workflows and procedures.
Problem Solving – Identifies and resolves problems, gathers and analyzes information, and develops alternative solutions.
Judgment – Displays willingness to make decisions and exhibits sound and accurate judgment.
Professionalism – Tactfully approaches others, reacts well under pressure, and treats others with respect.
Dependability – Follows instructions, responds to management direction, and takes responsibility for own actions.
Quality – Demonstrates accuracy and thoroughness, looks for ways to improve and promote quality, and applies feedback to improve performance.

Responsibilities

Manage warranty claim workflow, ensure prompt processing of received claims, monitor implementation of warranty actions, and facilitate timely resolution of claims.
Coordinate tasks, schedules, and both internal and external subject matter expert (SME) resources to facilitate claim assessment.
Oversee the warranty claim RCA process.
Validate claims per the terms of contract and RCA outcomes.
Create and share repair proposals using RCA and SMEs’ assessments.
Coordinate internal and external resources to execute repairs.
Work with supply chain to pursue supplier claims and support cost recovery.
Communicate periodically with customers to provide claim progress updates.
Monitor warranty cost and analyze and trend warranty claim metrics.
Provide periodic reports and escalate warranty fulfillment risks to leadership.