Power Systems Rental Equipment Field Mechanic

Empire Southwest•Phoenix, AZ

4d•$19 - $36•Onsite

About The Position

Empire technicians are the lifeline to our clients - trained professionals who work on machinery and equipment produced by Caterpillar, one of the leading large-scale mobile machinery manufacturers in the world. We are seeking seasoned shop and field technicians/mechanics with experience in similar heavy equipment dealerships to join our third-generation, family-owned organization. We have 100+ job openings throughout our 30+ locations in Arizona, Nevada, and parts of Eastern California. Join our team today!

Requirements

At least six months of related experience in a similar role and environment.
Ability to speak, read, write, and comprehend English.
Keep safety as a priority in the work environment.
Ability to successfully complete a skills assessment. (eTRAIN test)
Valid driver’s license.
Excellent client service skills.
Own and maintain required personal tools.
DOT Medical Card required or must be able to obtain within 90 days of hire.
High school diploma or General Education Degree (GED).
Current driver’s license.
Required DOT licensing, medical card, and endorsements as vehicle size dictates.
Minimum of 6 months related experience.
Completion of TRAIN test evaluation.
Must be able to communicate (speak, read, comprehend, write) in English.
Communicate verbally and in writing, information, instructions, and explanations to associates, clients and management regarding vehicle/component/equipment conditions, problems, recommendations, and repair processes.
Demonstrated technical skill competence.
Knowledge and skills to operate and understand diagnostic equipment including computerized instrumentation.
Appropriate manner, conduct, and grooming adhere to company policy.
Ability to work cooperatively and communicate effectively.
Ability to obtain and maintain CDL if required by state or federal law.
Knowledge of CAT machine components and systems.
Must have acceptable attendance to meet all company standards and requirements.

Nice To Haves

Experience in similar heavy equipment dealerships.

Responsibilities

Troubleshoot and diagnose equipment malfunctions and failures.
Maintain good client relations and support for corporate marketing objectives.
Repair, recondition, and maintain equipment and components.
Prepare service reports.
Plan and control cost of repair jobs.
Maintain company equipment – keep in good clean orderly condition.
Work safely at all times. Adhere to all applicable safety policies. Comply with all company policies, procedures, and standards.
Own and maintain required personal tools.
Learn and use Empire, Caterpillar and allied product procedures and systems.
Maintain current MSHA card if work area requires.
Provide on-the-job training to technicians and helpers as assigned.
Make warranty recommendations.
Communicate with proper individuals to clarify instructions or discuss scope or progress of job.
Work overtime as needed.
Travel to remote locations as needed.
Perform other related duties as assigned.
Work within and promote corporate values.
Primary duties include generator, HVAC, compressed air repairs, service, inspect and prepare equipment for delivery.
Set-up of equipment and accessories at jobsite including electrical cable, air hose, water hose, and electrical panels.
Instruct client on safe and proper operation of equipment.
Work in adverse weather conditions as needed.
Good people skills with the ability to communicate information regarding equipment condition, problems, and recommendations.
An after-hours on call rotation required to assist with client emergency calls before/after regular business hours.

Benefits

If offered employment, the specific rate of pay and position grade will be determined based on applicable differentials and the candidate’s level of experience and skill.

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