Power Distribution Supervisor - Hyatt Regency Atlanta

Encore Global•Atlanta, GA

4d•Onsite

About The Position

Intermediate level set up and operation of small to large-scale power distribution systems in a hospitality environment while ensuring complete customer satisfaction. Responsible for supervising team members, providing guidance, direction, and assistance. Will manage power equipment, operations and maintain customer relationships regarding power distribution services, with emphasis on power distribution planning, estimating, and design.

Requirements

Working knowledge of 110v-220v, single and three phase equipment, different connectors, power phases, amperages, and voltages.
Understand the differences between European conversion to American power.
Knowledge of Power Generators and Transformers, as well as of meters and tools of the trade.
Candidate should have a minimum Level 3 proficiency in all specialties is required.
Establish Level 2 proficiency within first 6 months in this position.
A valid driver’s license is required for team members in positions that may operate Company vehicles.
Ability to obtain ESTA PDT certification within first 12 months of employment

Nice To Haves

Bachelor’s degree preferred.
3+ years of customer service or hospitality experience, preferred.
3+ years of power distribution experience, preferred.

Responsibilities

Timely and accurate setup, operation, and break down of intermediate power distribution equipment.
Inspect and maintain power distribution equipment and cabling.
Provide excellent service and strive to exceed the expectations and needs of internal and external customers.
Maintain a positive relationship with all clients through effective communication.
Meets with guests on site to ensure that their needs are met and the equipment setup is working properly.
Monitor events and checks in on customers throughout the day.
Create and execute show load-in/ load-out plans for both trade shows and production companies.
Set and strike required electrical power for general sessions, breakouts, computer labs, dinning functions, entertainment events, exhibitors, decorators and production companies.
Build custom cables and assist in the fabrication of electrical components if needed.
Troubleshoot power concerns when problems occur.
Understand and foster the hotel/client relationship.
Effectively communicate with team members, including the ability to direct employees and assist outside electricians when necessary.
Cross train team members and assist with normal day to day audiovisual set-ups/strikes, if needed.
Understand the technical aspects of the job and demonstrates basic operational ability to troubleshoot and problem solve with equipment and software issues.
Handle equipment challenges and changes in a timely and professional manner.
Understand the technical aspects and the SOPs for power distribution services.
Practice OSHA, NFPA 70E and NEC power distribution safety and compliance.
Understand company processes, follows procedures and completes systems entry and paperwork accurately.
Process equipment sheets to determine the equipment scheduled for set up and for strike.
Interacts with other staff and outside vendors for equipment.
Increases revenue by utilizing floor up-selling techniques.
Work with clients to finalize invoices.
Completes Navigator order entries, as needed.
Review, create and execute exhibitor order forms, electrical and exhibitor booth diagrams/blueprints and the ability to determine labor and material needs for future shows.