Power BI 24x7 Modeling Admin

UnisysNorwich, CT

About The Position

The Power BI Modeling Support role provides ongoing Systems Administration support, including installation, maintenance, and troubleshooting of hardware, software, applications, and connectivity components that support Power BI across multiple locations. This role provides technical support and advises on the use of programming tools, database systems, and networks related to Power BI. Operational responsibilities include remediation of daily incident tickets, system compliance, system run enhancement, testing, staging, policy/procedure enhancement, client contact coordination, and operational recommendations to address availability and reliability issues on Power BI-related systems.

Requirements

  • BA/BS degree and 2–4 years of relevant experience OR equivalent combination of education and experience.
  • Working expertise in Power BI systems administration and support.
  • Strong troubleshooting and systems evaluation skills.
  • U.S. Citizenship and U.S. residency required.
  • Must be eligible for any required authorizations from the U.S. Government due to potential access to export-controlled commodities and technology.

Responsibilities

  • Administers development, test and production servers, including reloading, re-imaging and debugging problems.
  • Installs, removes, and upgrades software packages on test, development, and production servers supporting Power BI.
  • Performs daily monitoring of network systems, independently initiating proactive measures to ensure functionality, connectivity, and load balance.
  • Troubleshoots systems and host environments, identifying and resolving faults, inconsistencies, and systemic issues.
  • Evaluates, recommends, and implements solutions to ensure Power BI systems functionality and compliance with company standards.
  • Provides network and systems evaluation and operational reports.
  • Updates systems records and ensures maintenance of accurate information.
  • Ensures computer programs in company use are properly licensed, adhere to company standards, and are operational and functional.
  • Assists systems users by creating instructional how-to guides and by providing technical information and training on Power BI systems.
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