Pound Associate

Goodwill Industries of Northwest TexasLubbock, TX
Onsite

About The Position

Our Pound Associates are the face of our mission to our customers and the community. As such, we expect our Pound Associates to always work with integrity and a positive attitude. Pound Associates are responsible for handling various donated goods, collecting donations at the donor’s door, processing, stocking, merchandising, performing cash register transactions, and providing recovery on the sales floor. They are required to be customer/donor-focused, operate with minimum supervision, and understand business demands.

Requirements

  • Requires the ability to be consistently at work and on time on scheduled workdays.
  • Interacts and works respectively with customers and staff who are living with disabilities.
  • Demonstrates sensitivity and the ability to communicate with a diverse population.
  • Conveys information clearly through verbal communication.
  • Works independently while fostering a strong team atmosphere.
  • Demonstrates professionalism, integrity, and ethical behavior.
  • Basic math skills

Nice To Haves

  • High school or GED preferred.

Responsibilities

  • Demonstrate the Mission of Goodwill Industries of Northwest Texas on a daily basis: “Goodwill is a local non-profit helping people overcome challenges, find jobs & grow careers.”
  • Demonstrate the Core Four in all interactions: “Be Honest, Be on Time, Work Hard and Be Respectful of Others.”
  • Provide excellent customer service to both external and internal customers.
  • Smile and greet all customers as they enter the location.
  • Become familiar with and follow the GINWT Guidelines.
  • Always maintain good personal hygiene and appearance.
  • Perform necessary work to ensure store cleanliness.
  • Adhere to all Goodwill policies, procedures, and regulations.
  • Present a friendly, cooperative attitude to the public at all times.
  • Help load and unload store merchandise as needed.
  • Demonstrate competency in rotating products.
  • Notify the management team of low and overstocked items.
  • Ensure that hazardous items (jagged/broken glass, hypodermic needles, etc.) are properly discarded.
  • Performs all register transactions accurately.
  • Maintain sales floor and cash register stock level according to standards.
  • Adhere to GINWT Over/Short Policy
  • Other duties as assigned.
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