Postal Clerk

Neighbourly Pharmacy • Calgary, AB

4d • Onsite

About The Position

Sandstone Pharmacies Glenmore Landing is looking for a Postal Clerk/Front Store Clerk to join our team in Calgary, Alberta. This role involves providing excellent customer service, managing mail services, processing transactions, and supporting various front-store tasks. The position requires strong multitasking abilities, accurate cash handling, and the capability to perform physical tasks. The company, Neighbourly Pharmacy, is Canada's largest network of community pharmacies, committed to outstanding patient care and employee career development.

Requirements

• Accurate cash handling skills with strong computer and POS proficiency.
• Clear, courteous communication skills with the ability to manage conflict and solve problems effectively.
• Strong multitasking abilities to serve multiple customers in a fast-paced environment with minimal supervision.
• Professional demeanour, including appropriate grooming and wearing a name tag.
• Physically capable of standing for long periods and performing tasks such as lifting and bending throughout the shift.
• Criminal Record Check required.

Nice To Haves

• Previous customer service or cashiering experience preferred.
• Retail and merchandising experience considered an asset.

Responsibilities

• Provide warm, friendly customer service by greeting all customers and handling inquiries courteously.
• Sort and batch incoming and outgoing mail accurately and on time.
• Assist customers with mail-related inquiries and services.
• Verify address accuracy, postage, and packaging requirements.
• Process transactions such as selling stamps, receiving letters, and handling MoneyGram services.
• Weigh and calculate postage for letters and parcels; affix correct postage.
• Operate computer systems for data entry and transaction processing.
• Perform physical tasks including bending, reaching, lifting, and carrying as needed.
• Operate the cash register, stock shelves, tidy aisles, and support various front-store tasks.
• Follow store policies on security, shoplifting, and lottery ticket handling.
• Monitor cash levels, anticipate change needs, and request pickups when necessary.
• Develop strong product knowledge, stay informed about new items, and maintain awareness of store layout.
• Merchandise products effectively using shelf labels, rotation, and facing techniques.
• Manage allocated sections and notify buyers of out-of-stock items.
• Assist in inventory maintenance and support reordering processes.
• Support seasonal displays and promotional setups.
• Handle difficult customer situations with tact and escalate complaints as needed. Report customer feedback and concerns to the store manager.
• Support the Front Store Manager and Pharmacy Manager with additional tasks as required.

Benefits

• Neighbourly Pharmacy is recognized as one of Canada’s Best Managed Companies.
• Opportunity to realize career goals.
• Accommodation is available upon request for applicants with disabilities in the recruitment and assessment process and when hired.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed