Post Transition Coordinator - QP (Remote NC)

Vaya Health • Murphy, NC

15h • Remote

About The Position

The Post Transition Coordinator – QP (Post TC) is responsible for providing proactive intervention and coordination of services and resources to persons residing in & maintaining their home or wish to be rehoused as part of the Transitions to Community Living (TCL) program. The Post TC must understand the Olmstead Act and embrace the housing first model. The Post TC must enjoy problem-solving, can adapt to changing circumstances, adjust plans easily, be willing to change your approach or perspective when needed, and be able to work in a fast-paced environment to maintain a caseload.

Post Transition activities support individuals with maintaining their home in the community setting. They assist with promoting community inclusion, employment, and ensuring the appropriate level of services and supports are in place to ensure ongoing tenancy for the individual.

These services support members/recipients with maintaining a home in the community of their choice. This is a remote position with work being completed in home/Vaya office. The Post Transition Coordinator will coordinate services/supports via Vaya technology, in collaboration with internal/external stakeholders.

Note: This position requires access to, and use of confidential healthcare information or protected health information (PHI) as described in laws addressing patient confidentiality, including, but not limited to, the federal HIPAA law, the Confidentiality of Alcohol and Substance Abuse Patient Records law, 42 CFR Part 2, and various state laws. As such, the individual filling this position shall be required to be trained regarding such laws and shall be required to observe those laws in his/her capacity as an employee of Vaya Health. The individual filling this position shall also sign a confidentiality statement as an employee of Vaya Health.

Requirements

• A high level of diplomacy and discretion is required to effectively negotiate and resolve issues with minimal assistance. This will require exceptional interpersonal skills, highly effective communication ability, and the propensity to make prompt independent decisions based upon relevant facts. Problem solving, negotiation, and conflict resolution skills are essential to balance the needs of both internal and external customers. Must be highly skilled at shifting between macro and micro level planning, maintaining both the big picture and seeing that the details are covered.
• The Post TC must have considerable knowledge of the MH/SU/IDD service array provided through the network of Vaya providers. Additional knowledge in Vaya’s Tailored Plan, State funded services, Medicaid B and C waivers and accreditation is helpful.
• The employee must be detail oriented, able to organize multiple tasks and priorities, and to effectively manage projects from start to finish. Work activities quickly change according to mandated changes and changing priorities within the department. The employee must be able to change the focus of his/her activities to meet changing priorities.
• Proficiency in Microsoft Office products (such as Teams, Word, Excel, Outlook, PowerPoint, etc.) and Vaya information system is required.
• A Bachelor’s Degree in a Human Services field and two years of full-time, post-bachelor’s degree accumulated experience with the population served.
• A Bachelor’s Degree in a field other than Human Services and four years of full-time, post-bachelor’s degree accumulated experience with the population served.
• Close visual acuity to perform activities such as preparation and analysis of documents; viewing a computer terminal; and extensive reading.
• Physical activity in this position includes crouching, reaching, walking, talking, hearing and repetitive motion of hands, wrists and fingers.
• Sedentary work with lifting requirements up to 10 pounds, sitting for extended periods of time.
• Mental concentration is required in all aspects of work.
• The person in this position is required to reside in North Carolina or within 40 miles of the North Carolina border.

Responsibilities

• Post Transition Planning:
• Rehousing:
• Separation Risk Prevention:
• Documentation:
• Collaboration:
• Financial Reassessments:
• Other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level