Post Secondary Territory Manager

Edge Imaging Inc • London, ON

26d • CA$50,000 - CA$56,000 • Hybrid

About The Position

Edge Imaging is the leading Canadian school Photography Company, with over 450 employees and a state-of-the-art photo lab in Burlington, Ontario, servicing over 3000 schools across Canada. We are committed to prompt, efficient, friendly service and quick turnaround times, proudly remaining 100% Canadian owned and operated. Edge fosters a culture of collaboration, recognition, and growth, prioritizing employee well-being, continuous learning, and opportunities to make a positive impact. We are dedicated to capturing milestone moments that matter and helping families, schools, and communities preserve memories for generations. As a result of our strong commitment to our people, Edge is proud to be a recipient of the Canadian HR Reporter’s 2025 Employer of Choice Award. Due to business growth and evolving needs, we are excited to introduce a newly created role within our team, Post Secondary Territory Manager in London, Ontario. This is a full-time, permanent position. The Post-Secondary Territory Manager will be responsible for managing and expanding our photography business in the post-secondary education sector within a designated geographical territory. This individual will drive and manage photography sittings, client service, and sales growth. You will oversee the day-to-day operations of post-secondary and other photography sessions based on the company’s direction (e.g., studio/onsite photography).

Requirements

• Minimum of 3-5 years of experience in sales, account management, or business development, with a focus on the education, post-secondary, or studio sectors.
• Proven track record of meeting or exceeding sales targets and building strong customer relationships.
• Strong understanding of the educational market and/or studio-related products, technology, and trends.
• Excellent communication, presentation, and negotiation skills.
• Ability to work independently and as part of a collaborative team.
• Strong problem-solving and critical thinking abilities.
• Proficiency with CRM software and Microsoft Office Suite (Word, Excel, PowerPoint).
• Ability to travel within the designated territory as needed.

Nice To Haves

• Bachelor’s degree in Business, Marketing, Education, or a related field.

Responsibilities

• Develop and execute a territory sales plan to meet or exceed sales goals within your geographical post-secondary photography market.
• Identify and pursue new business opportunities, focusing on universities and colleges.
• Build and maintain strong relationships with key decision-makers, administrators, faculty, and purchasing departments to foster long-term partnerships.
• Lead product and service demonstrations, webinars, and presentations to potential customers.
• Monitor trends and competitor activities within the post-secondary market to identify opportunities and threats.
• Analyze customer needs and feedback to provide insights to the product development team for improvement or new offerings.
• Track and report on territory performance, sales progress, and market penetration.
• Work closely with internal teams to ensure alignment of photography products, sales strategies, and client needs.
• Provide ongoing support to existing clients to ensure satisfaction, encourage product adoption, and drive repeat business.
• Resolve customer issues or concerns promptly and efficiently to ensure positive outcomes.
• Act as the primary point of contact for internal and external clients seeking photography services or studio access.
• Collaborate with faculty, students, and staff to understand project needs and deliver photographic solutions.
• Manage client expectations and ensure that all photography services are delivered on time and within company guidelines.
• Maintain accurate and up-to-date records in CRM systems, including sales activities and client interactions.
• Submit regular reports on sales progress, customer feedback, and market intelligence.
• Maintain accurate records of studio usage, bookings, and photo session details.
• Manage the studio's budget, ensuring efficient use of resources.
• Ensure that systems data is accurate and up to date.
• Support as a photographer if required, capturing high-quality images for a variety of projects, including academic events, student and staff portraits, and promotional materials.
• Work with faculties and students to capture professional images that align with company products and workflow.
• Manage photo sessions, directing subjects, setting up lighting, and composing shots to achieve desired results.
• Ensure all images are properly cataloged and stored within company practices.
• May be required to fulfill the responsibilities of a photographer in support of team operations or during peak periods.
• Oversee the daily operations of the post-secondary studio, including scheduling, equipment management, and maintaining a safe and efficient environment.
• Ensure the studio is fully equipped with necessary photography equipment and maintain inventory of all studio materials.
• Manage studio bookings, coordinating with faculty, staff, students, and external clients to schedule photo sessions and events.
• Maintain and troubleshoot studio equipment and arrange for repairs or upgrades as needed.
• Develop and implement best practices for studio workflows and ensure the facility is kept clean, organized, and ready for use at all times.
• Schedule photographers throughout the year to meet the demands of your customer photography schedules.
• May be required to recruit, hire, and mentor a small team of locally based photographers, ensuring they uphold the Edge Imaging brand through professionalism and consistent photography quality.
• Ensure photographers receive the proper company-provided training across core photography programs throughout the year to maintain standards.
• Ensure timely and accurate submission of all HR-related documentation in accordance with Edge Imaging’s policies and procedures, including but not limited to Vulnerable Sector Screenings (VSSs) and HR status change forms.
• Provide training and support for staff on studio equipment, photography techniques, and software applications.
• Support in the development of materials and guides to assist the company in understanding best practices.

Benefits

• Competitive draw based on experience.
• Commission structure tied to sales performance.
• Benefits package.
• Retirement savings plan.
• Paid time off and holidays.
• Professional development opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level