Post-Release Case Manager - Richmond, VA

Concordance • Richmond, VA

7d • Onsite

About The Position

Concordance’s reentry program is designed to dramatically reduce recidivism by helping individuals with justice involvement lead meaningful, abundant, and joyful lives. Our holistic, evidence-based model offers a wide range of services - therapy, case management, yoga, behavioral health and substance use recovery groups, spiritual care, life skills, medical care, education, and job readiness. Each participant is formally supported by our Care Team for a full year, ensuring stability and long-term success. Now operating in Missouri, South Carolina, and Virginia, Concordance is a national leader in compassionate, innovative reentry care.

Position Overview:
Post-Release Case Manager The Post-Release Case Manager serves as a trusted guide, advocate, and accountability partner for participants by monitoring progress and helping participants navigate through obstacles. Post-Release Case Managers facilitate both individual and group sessions with participants and serve as the designated leader of participants’ care teams. The Post-Release Case Manager collaborates with the care team to ensure participants are obtaining quality support as they advance through the program model.

Requirements

• Bachelor’s degree in social service-related field (social work, psychology, counseling, criminal justice, sociology, or similar)
• CPR/First Aid, preferred, or able to complete within first 90 days
• Sit or stand at a personal computer for typing and reading.
• See, hear, speak, walk, and sit.
• Use hands and fingers to handle or feel objects, tools, or controls; reach with hands and arms; stoop, kneel, crouch, or crawl.
• Close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus.
• Facilitate 45-minute sessions without a break.
• Willing to help set up for center events, which may include moving classrooms and carrying and setting up tables and chairs.

Nice To Haves

• Passion for Concordance’s mission and compassion for others
• Ability to multitask and organize complex, detailed information
• Energy for multi-disciplinary, team environment
• Excellent interpersonal skills as evidenced by compassion, energy, and ability to build rapport
• High quality verbal and written communication skills
• Familiarity with and endorsement of 12-step programming

Responsibilities

• Conduct impactful 1:1 and group sessions, developing a comprehensive understanding of every participant on the caseload.
• Facilitate group sessions focused on life skills such as money management, healthy sexuality, hygiene, self-care, and refusal skills
• Provide meaningful 1:1 sessions with participants to explore areas for growth and encouragement to persevere, and ensure treatment goals are met
• Uphold the quality and fidelity of the Concordance re-entry model curriculum when delivering 1:1 sessions and groups
• Deliver participant Reflections when necessary, in a timely and trauma-informed manner
• Connect participants to community resources such as housing, food, healthcare
• Support Center-wide events
• Perform other tasks as needed.
• Document sessions (for individual and groups), including noteworthy participant interactions in electronic record system
• Document Reflections using standard forms
• Collaborate with the Care Team, including the Career Coach, and Therapist assigned to each participant, providing input on progress to ensure consistency in instruction/learning pre-to-post release and alignment with participant goals
• Communicate daily with Center Coordinator regarding participant scheduling needs
• Participate in internal meetings, community partnership meetings and trainings

Benefits

• Competitive pay
• Paid time off
• Matching 401(k)
• Medical coverage
• Dental coverage
• Vision coverage
• Basic life insurance
• AD&D
• Professional development opportunities
• EAP program

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level