Post-Release Case Manager - St. Louis, MO

Concordance • St. Louis, MO

9d • Onsite

About The Position

The post-release case manager serves as a trusted guide, advocate, and accountability partner for participants by monitoring progress and helping participants navigate through obstacles. Post-release case managers facilitate both individual and group sessions with participants and serve as the designated leader of participants’ care teams. The post-release case manager collaborates with the care team to ensure participants are obtaining quality support as they advance through the program model.

Requirements

• Bachelor’s degree in a social service-related field (social work, psychology, counseling, criminal justice, sociology, or similar)
• CPR/First Aid, preferred, or able to complete within the first 90 days
• Ability to multitask and organize complex, detailed information
• Energy for multidisciplinary, team environment
• Excellent interpersonal skills as evidenced by compassion, energy, and ability to build rapport
• High-quality verbal and written communication skills
• Familiarity with and endorsement of 12-step programming
• Sit or stand at a personal computer for typing and reading
• See, hear, speak, walk, and sit
• Use hands and fingers to handle or feel objects, tools, or controls; reach with hands and arms; stoop, kneel, crouch, or crawl
• Close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus
• Facilitate 45-minute sessions without taking a break
• Willing to help set up for center events, which may include moving classrooms around and carrying and setting up tables and chairs
• Passing a drug test
• Verification of employment eligibility via I-9
• Satisfactory completion of a background check
• Verification of education
• Verification of employment
• Signing the team member handbook
• Declaration of no conflicts of interest

Nice To Haves

• Passion for Concordance’s mission and compassion for others

Responsibilities

• Conduct impactful 1:1 and group sessions, developing a comprehensive understanding of every participant on the caseload
• Facilitate group sessions focused on life skills such as money management, healthy sexuality, hygiene, self-care, and refusal skills
• Provide meaningful 1:1 sessions with participants to explore areas for growth and encouragement to persevere, and ensure treatment goals are met
• Uphold the quality and fidelity of the Concordance re-entry model curriculum when delivering 1:1 sessions and groups
• Deliver participant Reflections when necessary, in a timely and trauma-informed manner
• Connect participants to community resources such as housing, food, healthcare
• Support Center-wide events
• Perform other tasks as needed
• Document sessions (for individuals and groups), including noteworthy participant interactions in the electronic record system
• Document reflections using standard forms
• Collaborate with the Care Team, including the Career Coach and Therapist assigned to each participant, providing input on progress to ensure consistency in instruction/learning pre- to post-release and alignment with participant goals
• Communicate daily with the Center Coordinator regarding participant scheduling needs
• Participate in internal meetings, community partnership meetings, and trainings

Benefits

• Competitive pay
• Paid time off
• Matching 401(k)
• Medical coverage
• Dental coverage
• Vision coverage
• Basic life insurance
• AD&D
• Professional development opportunities
• EAP program
• Wellness Stipend

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level