Light Industrial Associate (Seasonal) 1st Shift | Empleado de industria ligera (temporal)

Merchology • Mechanicsburg, PA

21d • Onsite

About The Position

Merchology seeks a seasonal Post-Production Associate for its Operations team at its production facility in Mechanicsburg, Pennsylvania. Reporting to the Shipping Supervisor, the associate helps ensure that products are shipped professionally and effectively to domestic and international customers. The seasonal opportunity begins in October and ends in January. The role is onsite, with a first-shift schedule of 6:00 a.m. to 2:30 p.m.

Requirements

• High school diploma or equivalent.
• 0–2 years of experience in a shipping or production role.
• Basic computer skills.
• Positive and collaborative attitude.
• Ability to follow written and verbal processes in English.
• Ability to understand and respond to safety instructions, emergency directions, work instructions, and supervisor communications sufficiently to perform the position safely and effectively.

Nice To Haves

• Proficiency in Microsoft Office; knowledge of NetSuite, HubSpot, and ShipHawk is preferred.
• Spanish bilingual ability is a plus.

Responsibilities

• Take ownership and accountability for safety and quality incidents within the assigned area.
• Handle batch, domestic, and international shipping of customer orders.
• Communicate by email and through HubSpot with customer service and other departments to troubleshoot order issues.
• Create shipping and fulfillment transactions for returns to suppliers and vendors.
• Troubleshoot customer returns involving incorrect addresses, missed decoration, or cancellations.
• Assist with post and shipping functions as needed.

What This Job Offers

• Career Level: Entry Level
• Education Level: High school or GED