Post Office Specialist

London Drugs Limited • Courtenay, BC

4h • CA$18 - CA$22 • Onsite

About The Position

The Post Office Specialist position provides sales assistance and the highest level of customer service in all departments of London Drugs, with a specific focus on the Post Office department. The individual in this position will be able to problem solve and find solutions to customer mailing needs. This is a customer service position which requires a great deal of customer contact. Accordingly, you must be able to work effectively in a fast paced environment while at the same time providing quality service in a professional, courteous, and helpful manner. You will also be responsible to perform inventory counts, merchandise, and maintain the professional sales image of the department. Post Office Specialists will assist customers in all areas of the Post Office including but not limited to mailing letters and parcels, providing assistance with PO boxes, and assist customers with Venture One and other CPC transactions.

Requirements

• Good inter-personal, motivational, and follow up skills.
• Willingness to accept responsibility.
• Ability to cope with stress, pressure, and remain calm when dealing with difficult situations.
• Basic PC knowledge.

Nice To Haves

• Prior post office experience.
• Familiarity with the ROSS (Canada Post POS system).

Responsibilities

• Provide sales assistance and the highest level of customer service in all departments, with a specific focus on the Post Office department.
• Problem solve and find solutions to customer mailing needs.
• Work effectively in a fast-paced environment while providing quality service in a professional, courteous, and helpful manner.
• Perform inventory counts, merchandise, and maintain the professional sales image of the department.
• Assist customers in all areas of the Post Office including mailing letters and parcels, providing assistance with PO boxes, and assisting customers with Venture One and other CPC transactions.

Benefits

• Advancement opportunities through promote-from-within policies.
• Optional medical, dental, prescription drug and vision coverage for you and your family.
• Company matched RRSPs.
• Employee Discount Program.
• Ongoing In-House Training & Education Courses.
• Employee Family Assistance Program.
• Employee Recognition Program.
• Community Involvement.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed