Post Office Manager
About The Position
The Post Office Manager is responsible for the secure and efficient operation of the campus post office, serving students and the business needs of the College. The position manages mail and package services, the customer service window, postal systems and records, and relationships with carriers and vendors. This position also supervises the Postal Clerk and supports Campus Information and broader campus operations as assigned. This position offers the option to work between .75 and 1.0 FTE (approximately 30–40 hours per week) based on the selected candidate’s preferred schedule.
Requirements
- Experience providing customer service and/or supporting the day-to-day operations of an office, service, or similar work environment.
- Ability to communicate clearly and professionally, both verbally and in writing.
- Ability to organize and prioritize multiple tasks, including work with time-sensitive deadlines.
- Ability to work independently, take initiative, exercise sound judgment, and respond effectively to changing operational needs.
- Ability to accurately handle monetary transactions, records, and other detailed information.
- Ability to use common workplace technology and office equipment and learn job-specific systems and processes.
Nice To Haves
- Experience in postal operations, shipping and receiving, mail distribution, office administration, retail or service operations, or a related environment.
- Experience training, scheduling, supervising, or providing work direction to others.
- Knowledge of postal regulations, mailing procedures, or shipping practices.
- Valid driver's license
Responsibilities
- Manage daily campus post office operations, including the receipt, sorting, secure storage, tracking, and distribution of mail, packages, and other deliveries.
- Provide excellent customer service to students, employees, and visitors by managing the service window, processing outgoing mail and postage, and responding to mailing and delivery questions.
- Oversee postal systems, records, and resources, including postage meters, mailing and tracking systems, postal accounts, supplies, cash transactions, invoices, and activity records.
- Coordinate with postal carriers and vendors to manage pickup and delivery schedules, resolve service issues, and maintain reliable campus mail services.
- Supervise and support the Postal Clerk, including scheduling, work direction, coverage planning, and coordination of day-to-day priorities.
- Support Campus Information and other campus operations by providing backup coverage and assisting with special projects, events, and operational needs during lower-volume periods.
Benefits
- Health Insurance
- Health Savings Account
- Flexible Spending Account
- Vision Insurance
- Dental Insurance
- Preventative Chiropractic Program
- Retirement Plan
- Long-Term Disability Insurance (full-time only)
- Life Insurance (full-time only)
- 13 Paid holidays including the time off between Christmas and New Year's
- MN Paid Family and Medical Leave
- Up to 100% tuition with discounts and scholarships for yourself and dependents at Concordia College and Concordia Language Villages
- Up to 50% tuition discount for dependents with Oak Grove Lutheran Schools
- Up to 100% tuition discounts for dependents with participating partners: CIC-TEP, ELCA schools, and Tuition Exchange Inc.
- Access to athletic facilities, library, fitness classes, athletic events, theatre events, purchase dining on campus, free MATbus rides
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
