Post Office Clerk - VillageWalk of Bonita - Residents Only

KW Property Management Careers • Bonita Springs, FL

21h • Onsite

About The Position

Provide a professional and competent image to provide Residents with friendly and outgoing customer service. As a key employee liaison between all guests of the community and the Residents, the Post Office Clerk must be familiar with using computer software to perform various tasks, and must demonstrate organizational skills, excellent interpersonal skills and strong communication.

Requirements

• Proficient in Microsoft Word and Excel skills
• High school diploma or GED
• Must be able to work with a diverse group of people
• Must have a friendly attitude which focuses on customer service.

Nice To Haves

• some college preferred

Responsibilities

• Greet all guests in a standing upright position as they enter the facility maintaining the highest quality of customer service.
• Coordinate with USPS employees for processing all mail and packages.
• Assist customers with all mail deliveries and shipping needs, including but not limited to forwarding paperwork, new owner paperwork, priority services, and delivery options.
• Utilize proper phone etiquette for all incoming and outgoing phone calls made to residents. All calls should be clear and in a professional manner.
• Write reports of daily activities and irregularities, such as equipment or property damage, presence of unauthorized persons, or unusual occurrences.
• Report any and all maintenance items which include, but is not limited to, burned out lights, leaks, broken equipment to the Association office daily.
• Place orders with USPS for materials in a timely manner.
• Maintain a neat and clean environment in the PO lobby and behind the service desk.
• Complete daily opening and closing processes in addition to USPS reporting requirements.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED