Post-Implementation Consultant - Master Data Management Platform

Veeva Systems • Wisconsin - Madison, WI

8d • Remote

About The Position

Veeva Systems is seeking a Consultant for our Network team to work with our live customers. As a Consultant, Network MDM, you will be a key member of our team, providing ongoing application administration, subject matter expertise, and strategic advisory for customers live with Veeva Network. You will serve as the definitive "Network Expert" for a portfolio of clients, ensuring their MDM ecosystem remains healthy, optimized, and aligned with best practices. This is a remote, full-time, permanent role, supporting multiple clients in a shared, dedicated capacity. This is a customer-facing role.

Requirements

• 3+ years of professional experience specifically within Master Data Management (MDM) or Life Sciences Data Operations
• Master Data Management experience
• Hands-on experience with Veeva Network or Veeva CRM (or comparable MDM platforms)
• Experience in a customer-facing role, demonstrating consulting acumen and the ability to influence stakeholders
• Ability to work remotely and independently in support of multiple clients while maintaining an 80% billable utilization target
• Excellent verbal and written communication skills are essential
• Qualified candidates must be legally authorized to be employed in the United States

Nice To Haves

• Hands-on experience with Veeva Network or Veeva CRM (or comparable MDM platforms)
• Deep understanding of Life Sciences commercial data (HCP, HCO, Payer/Plan)
• Experience with SQL for deep-dive data investigation
• Active Veeva Network or Veeva CRM certifications
• Experience in a "Long-term Partner" or Managed Services delivery model

Responsibilities

• Serve as the primary SME for Veeva Network, providing proactive guidance on aligning system capabilities with evolving business requirements and industry regulations
• Manage the critical "Network-to-CRM" interface, ensuring the integrity of end-to-end data flows and validating the accuracy of Data Change Requests (DCRs)
• Own the long-term performance of the Network environment, proactively managing the environment to identify technical debt and ensure optimal performance
• Recommend industry-standard configurations for match/merge logic, survivorship rules, and data model extensions to prevent system degradation
• Partner with customers to refine their internal data governance processes, ensuring they maximize the value of their Veeva investment post-go-live
• Independently execute technical tasks within the customer’s environment, including data model updates and system audits
• Manage client interactions, set expectations, and provide clear, effective communication
• Triage, troubleshoot, and resolve client-reported issues related to data, configuration, or platform performance
• Leverage Veeva’s approved AI tools to accelerate documentation, data investigation, and provide faster technical insights
• Contribute to internal initiatives, knowledge sharing, and best practice development
• Uphold the Veeva Vision and Values including “Do the Right Thing” and “Customer Success”

Benefits

• Medical, dental, vision, and basic life insurance
• Flexible PTO and company paid holidays
• Retirement programs
• 1% charitable giving program

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed