About The Position

This position offers an exciting opportunity to join our dynamic Post-Closing team in a fast-paced, detail-driven environment. The Post-Closing Recording Manager plays a critical role in ensuring the timely and accurate recording of real estate documents while supporting both internal teams and external clients. This role is essential to delivering a seamless real estate experience by driving operational excellence, compliance, and continuous process improvement. The ideal candidate is a hands-on leader with strong organizational skills, a deep understanding of post-closing and recording processes, and the ability to manage priorities in a high-volume setting. You will be responsible for overseeing daily operations, maintaining service-level expectations, and leading a team focused on accuracy, efficiency, and exceptional customer service.

Requirements

  • Prior managerial experience
  • Prior E-Recording experience
  • Minimum 2 years industry experience in mortgage, escrow, title
  • Minimum 3 years working with Microsoft Outlook, Word, Excel, and Adobe Reader
  • Prior experience in post-closing, recording, or title operations within the real estate industry
  • Proven leadership or supervisory experience in a high-volume operational environment
  • Strong working knowledge of county and state recording requirements
  • Exceptional attention to detail and quality control skills
  • Ability to manage multiple priorities while meeting strict deadlines
  • Strong analytical, reporting, and problem-solving abilities
  • Excellent communication and customer service skills
  • Proficiency with title production systems and document management platforms

Responsibilities

  • Manage the day-to-day operations of the post-closing recording team, including workflow oversight, task assignment, and performance monitoring
  • Stay current on county and state recording requirements and ensure team compliance with all applicable guidelines and changes
  • Oversee the daily intake, review, quality control, and recording of executed documents across various real estate transaction types
  • Ensure documents are recorded accurately and within established turnaround times, maintaining a pipeline of fewer than 10 business days
  • Monitor, analyze, and report daily, weekly, and monthly inventory metrics to ensure accuracy, productivity, and workload balance
  • Identify bottlenecks, trends, and opportunities for process improvement to enhance efficiency and reduce risk
  • Serve as a point of escalation for complex recording issues, rejected documents, and county-related challenges
  • Partner cross-functionally with closing, escrow, underwriting, and customer-facing teams to resolve issues and meet client expectations
  • Train, coach, and mentor recording staff to promote professional development and consistent performance standards
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