Post Closing Curative Specialist II

USAA • San Antonio, TX

19h • Hybrid

About The Position

Within defined guidelines and framework, responsible for gathering information/evidence to resolve post-closing data and document deficiencies. Ensures required documents are cured in a timely manner and in accordance with Bank, Investor and Regulatory guidelines. Communicates frequently with members and third parties to provide process status.

Requirements

• High School Diploma or General Equivalency Diploma
• 2 years of experience in real estate lending within a financial services organization.
• Strong research, written communication, and verbal communication skills.
• Proven ability to independently investigate issues, analyze documentation, and identify appropriate solutions before escalating concerns.
• Ability to clearly communicate errors, deficiencies, or discrepancies, including documenting the research performed, findings identified, and recommended next steps.
• Demonstrated self-starter mindset with a track record of utilizing available resources, procedures, job aids, and subject matter experts to resolve issues efficiently.
• Strong attention to detail with the ability to organize information and communicate updates to members, business partners, and third parties in a clear and professional manner.
• Knowledge of VA and Conventional mortgage loan transactions.
• Understanding of FHA guidelines and ability to identify and resolve documentation deficiencies.
• Knowledge of applicable Real Estate laws and regulations.
• Proficient with Microsoft Office programs.

Responsibilities

• Uses established procedures to reconcile missing documents and may cure document deficiencies identified during the review of the collateral loan package.
• Collaborates with team members to resolve issues or identify appropriate issues for escalation.
• Adheres to specified timeframes and compliance and internal guidelines established by Post-Closing department, investors, agencies, and third-party providers.
• Follow up with internal and external third parties as needed to obtain loan documentation needed to complete and satisfy the loan file for purchase.
• Serves as the point of contact for the member when necessary to resolve missing documents required to complete the initial file.
• Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.

Benefits

• comprehensive medical, dental and vision plans
• 401(k)
• pension
• life insurance
• parental benefits
• adoption assistance
• paid time off program with paid holidays
• 16 paid volunteer hours
• various wellness programs
• career path planning
• continuing education

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED