Post Closing Coordinator

HomeServices of America • Village of Port Chester, NY

2d

About The Position

This position is responsible for the post closing processes, including assisting with the balancing of files, the proper and timely recording of documents, and the tracking and obtaining of loan releases. The role involves providing support and assistance to lending institutions, handling recording documentation, following up on incomplete or inaccurate recordings, and coordinating with underwriters to provide letters of indemnity. Additionally, the position requires responding to customer inquiries, tracking and obtaining releases on paid-off loans, and reconciling closed files.

Requirements

• Minimum of high school diploma or equivalent.
• Two to four years of title and escrow closing experience.
• Strong computer skills.
• Effective oral and written communication skills, analytical and problem-solving skills.
• Effective interpersonal skills and superior customer service skills.
• Ability to work independently and as a member in a team-oriented environment.
• Ability to prioritize and handle multiple tasks and projects concurrently.

Nice To Haves

• Able to occasionally work extra hours during peak work loads.

Responsibilities

• Provide support and assistance to the lending institutions and ensure that proper procedures are followed for the recording of documents.
• Handle all recording documentation that comes into the department including quickly and efficiently moving the package to the recording department, following up in a timely manner to correct incomplete or inaccurate recordings.
• Follow up with lenders and customers to ensure conditions have been met to release escrowed funds and earnest deposits.
• Track and obtain releases on paid off loans.
• Coordinate with underwriters to provide letters of indemnity to other title companies.
• Assist with reconciling and balancing closed files.
• Respond in a timely, professional manner to customer inquiries and requests from customers seeking documentation from closed files.
• Perform any additional responsibilities as requested or assigned.

Benefits

• Medical
• Health Savings Account
• Dental
• Vision
• Life Insurance
• Paid Vacation (PTO)
• 401(k) with employer match
• Flexible Spending Account
• Employee Assistance Program (EAP)

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED