Post Assessment Counselor

NADAP Careers • Brooklyn, NY

9d • Onsite

About The Position

Join NADAP’s exciting new Pathways for Access to Careers and Employment (PACE) program in Brooklyn helping New Yorkers build their employment skills and careers! In this role, you’ll deliver hands-on career guidance, skills training, credential support, and job placement services all while making a real difference in your community . If you’re passionate about workforce development and ready to grow professionally in a mission-driven environment, PACE is where your impact and career take off! Position Summary: The Post Assessment Counselor is responsible for connecting individuals with career opportunities and resources. By utilizing assessment results and tools after assessment completion, the Post Assessment Counselor will navigate and support clients throughout the appropriate career pathway, such as direct job placement, education and training opportunities. This position focuses on building relationships with clients, employers, and community partners to foster engagement and support for successful career outcomes.

Requirements

• Bachelor's degree preferred, with at least 3 years related experience working with public assistance population and/or working in employment services or in a social service-related field.
• In lieu of a bachelor's degree, must have an associate's degree with a minimum of five (5) years of work related experience or must have a high school diploma or equivalent with a minimum of seven (7) year of work related experience.
• Client or customer service and relationship management skills are required.
• Bilingual English/Spanish preferred.

Responsibilities

• Establish and maintain strong relationships with clients to understand their career goals, skills, and challenges.
• Provide personalized support and resources to enhance their job search and professional development.
• Review completed assessments to identify clients' strengths, skills, and interests.
• Track progress and outcomes to evaluate the effectiveness of referral to education and training, internship and community service assignments and/or job placement services.
• Conduct regular outreach and provide ongoing support to clients that have been referred into Alternative Engagement, Internship, Community Service and Job Placement in an effort to consistently track and document their progress on goals as outlined in their PACE Employment Plan (EP) and Individual Service Plan (ISP).
• Conduct regular outreach and service coordination with Career Service Coordinators, Alternative Engagement partners, and other HRA programs/services staff to obtain accurate updates on client progress.
• Carefully track client education and training outcomes monthly.
• Maintain on-going contact with participants to identify any personal and social problems that may arise during employment and make appropriate referrals for the resolution.
• Carefully review case notes, SEAMS system, employment plan (EP) and individual service plan (ISP) for all clients prior to initiating outreach to inform the follow-up discussion.
• Conduct re-assessment appointments for eligible PACE clients, every 3 months for up to 1 year.
• Maintain and execute documentation and workflow through computer-based programs and technology that draws on basic software/computer skill set.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level