Post Acute Navigator - FT - CCMC

Wellstar Health System • Magnolia, AR

1d • Onsite

About The Position

The Post Acute Navigator is responsible for arranging home health, home medical equipment, home infusion, skilled nursing facility placement, long term acute care, hospice, and out-patient rehab services. The Post Acute Navigator receives client information from multiple referral services (i.e. Hospitals, Physician offices, Inpatient Rehab, Outpatient Wound Care Centers, Skilled Nursing Facilities, etc). Responsible for the timely completion and tracking of referrals. Document referral information in Electronic Medical Records and communicate to referral source.

Requirements

• High School Diploma General or GED General
• Minimum 3 years experience in health care or preferably Post Acute Service Area, i.e., Homecare, Hospice, IRU, Nursing Home, LTAC, or Physicians office.
• Professional, independent and self directed.
• Strong organizational and communication skills.
• Ability to multitask in a fast paced environment.
• Excellent communicate skills, both verbal and written.
• Possess knowledge of community resources and managed care contracts for post acute care.
• Computer proficiency a must.
• Exceptional customer service and phone communication skills.

Responsibilities

• Review ordered services and Face to Face encounter for appropriateness and priority.
• Gather and review presence of qualifying criteria for services ordered.
• Review payor considerations related to provider selection to include MVP search.
• Review geographical location of services to be provided.
• Review for existing or patients preferred provider.
• Compile clinical information using PixCert and Electronic Medical Record.
• Perform double check of complete referral.
• Direct referral to designated referral source within WellStar Post Acute Care or alternate provider as appropriate.
• Communicates with providers, facilities via fax/telephone/EMR to determine acceptances and arrangements of services.
• Continue communication with difficult placement as appropriate.
• Communicate with Care Coordination and Wellstar Homecare to expedite discharge.
• Complete electronic documentation in medical record regarding coordination of services, complete other documentation and data entry as appropriate.
• Maintain seamless transition for patients from inpatient acute and MD offices to outpatient post acute services.
• Maintain positive professional liaison relationship with members of the inpatient acute, MD office and outpatient post acute teams.
• Attend and participate in discharge planning meetings to expedite timely and appropriate discharges.
• Performs other duties as assigned.
• Complies with all Wellstar Health System policies, standards of work, and code of conduct.

Benefits

• Support to do more meaningful work
• Rewarding life

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED