POS Technical Analyst

AMB Group, LLC • Atlanta, GA

20h • Onsite

About The Position

Mercedes-Benz Stadium (MBS) is hiring a full-time Point of Sale (POS) Technical Analyst. This position will support the POS Manager System & Technology in ensuring all food and beverage sales systems are prepared and ready for all major events at MBS. This role will require pre-event work and systems to be prepared as well as providing operational monitoring and support for those systems during the events.

Requirements

• At least 4 years of Information Technology experience working with hardware and tablet devices
• Experience configuring and supporting point of sale systems to include installation, troubleshooting, and monitoring systems.
• Self-motivated and ability to manage multiple work streams with little supervision
• Proven problem solving, troubleshooting, research, and implementation skills
• Strong oral and written communication skills and ability to collaborate with others
• Demonstrated ability to excel in a team-centered environment
• Ability to work well with and achieve exceptional results through others
• Experience supporting or managing mobile devices (Enterprise managed smartphones/tablets), working knowledge of MDM software

Nice To Haves

• Experience with Global Payments Xenial/Genius systems
• Microsoft certifications, or other IT certifications (Network certifications) desirable
• Previous major events/sports and entertainment experience preferred
• Ideal candidate would be comfortable working in guest facing fast-paced environment

Responsibilities

• Work closely with and support the POS Manager System & Technology to ensure all POS systems within the stadium are fully functional and ready for major events
• Includes swapping out of fixed POS terminals and shipping for repair
• Assist in maintaining and managing an inventory of all POS hardware, tablet devices, and related peripherals
• Assist in the implementation of POS application updates and releases
• Establish, monitor, and report on overall POS systems performance

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed