Portfolio Success Manager, Health & Resilience

Autodesk•Denver, CO

1d•$93,100 - $166,980

About The Position

The Autodesk Foundation's mission is to support innovative solutions to the world’s most pressing social and environmental challenges. The Autodesk Foundation invests in nonprofits and startups helping to de-risk innovation and bring industry-transforming solutions to scale. By facilitating a blend of funding, technical training, and expertise, we can bring early-stage innovations to market to advance a more sustainable, inclusive, and resilient world. The Portfolio Success Manager will primarily focus on our Health & Resilience (H&R) portfolio, scoping and facilitating technology and talent support to catalyze innovation in partnership with H&R portfolio organizations. The Portfolio Success Manager will build trusted relationships with grantees and investees and connect them into the most impactful opportunities for support to realize their impact and business goals. This individual will work collaboratively with the Investment Lead, Technology Success team, and peers across the Autodesk Foundation team and the rest of Autodesk.

Requirements

6+ years of experience in account management, customer success, venture partnerships, or similar role
Experience with Autodesk industries
Customer or investee-centric mindset, committed to being responsive and supportive to portfolio needs, prioritizing to achieve stated outcomes
Strong communications skills, both written and verbal
Experience working and/or living in Asia or Africa
Demonstrated interest in several of the sectors in which we invest: climate tech, resilient housing and infrastructure, agriculture, water & sanitation, energy access, and an interest in building a career in corporate philanthropy
Excitement to learn the inner workings of a corporate foundation and have a hand in shaping the future of the Autodesk Foundation

Nice To Haves

Takes initiative. You are comfortable working independently and seek input as needed when you take on new assignments. You make recommendations to create better ways of working and seek clarity when an obstacle is in your way
Quick to build rapport. You enjoy building relationships with people from diverse professional and personal backgrounds. You are comfortable setting expectations and communicating with clarity in order to grow and maintain relationships built on trust and openness
Enjoys collaboration. You are the kind of person who believes that a high functioning team is critical to success. You enjoy reaching out and building productive working relationships with people across all levels of the company
Accountable. You have a keen attention to detail and are able to juggle multiple tasks, deadlines and stakeholders
Pragmatic. You are able to identify practical, right-sized solutions and results, prioritizing impact and quality work product while avoiding unnecessary complexities
Adaptable. You work well in fast-paced environments, you’re a quick learner, and always ready to lend a hand
Organized. You can maintain large amounts of information in an organized way

Responsibilities

Develop a deep understanding of the Autodesk Foundation investment thesis and initiatives related to Health and Resilience including industry, sector, region, and context in which portfolio organizations operate, to strategically guide partnerships
Develop and maintain a solid understanding of each portfolio organization’s needs; prioritize and articulate recommendations for ways to leverage in-kind resources that delivers value and the greatest potential for impact
Serve as an informed strategic partner and advisor to portfolio orgs and the broader Foundation team in all stages of the relationship – from diligence to renewal and portfolio graduation
Develop partner success plans that articulate organizational needs and capacity that can be addressed with Autodesk technology and talent, and act as a roadmap for the engagement
Oversee delivery of support to ensure completion within defined schedule, budget, and quality parameters; capture feedback, analyze metrics and trends to evaluate success of support
Surface insights and up-level outcomes to Autodesk Foundation team and broader Autodesk community to support key activities such as impact measurement, communications, storytelling, award nominations, and other opportunities to create or add value
In partnership with the Head of Engagement, develop and enhance Engagement-wide data processes and systems to strengthen data integrity, improve quarterly performance tracking, and elevate leadership and board-level reporting accuracy and efficiency
Build trusting, positive and dynamic relationships portfolio organization’s leadership, technology leads, and other key personnel
Establish and maintain positive relationships with various teams across Autodesk including, but not limited to, Autodesk Education, Technology Centers, People & Places, Research, Sales, Consulting, Customer Success, and Product Development to support success partnership
Resolve complex issues in partnership with portfolio organizations or on their behalf in creative and effective ways that align with the priorities and capabilities of the Autodesk Foundation
Investigate industry trends to unearth new opportunities which may drive results and impact
Support connections to collaborators or stakeholders across the Autodesk ecosystem when aligned with joint goals
Contribute to annual strategic planning and goal setting process, along with evaluation of quarterly results
Translate cross-portfolio engagement data into strategic insights that inform quarterly reviews, annual planning, resource allocation, and Engagement performance optimization