Portfolio Specialist, Operations, Contract

DLL Group • Burlington, ON

14h • CA$52,323 - CA$78,485 • Hybrid

About The Position

As a Portfolio Specialist, you will work collaboratively with a team of approximately 4 colleagues to complete retail transactions, system invoicing, vendor and manufacturer audits, and reporting. Your role will involve ensuring the accurate completion of reconciling GL entries, specialized invoicing and payments, and aging reporting. You will be responsible for adhering to credit and matrix authorizations, system rules, and corporate policies to ensure accurate completion of responsibilities while meeting customer expected turnaround-timing commitments.

Requirements

• Proficient in MS – Word & Outlook, with strong excel skills (vlookups, pivot tables, formulas).
• Strong Financial skills (e.g. exposure to debit/credit entries/GL management) are needed to be successful in this role.
• Strong attention to detail and excellent keying data entry skills.
• Excellent planning & organizational skills with an ability to manage multiple priorities within tight timeframes while maintaining ongoing attention to detail while meeting set deadlines.
• Must be self-directed, decisive and goal oriented. Comfortable working in an empowered work environment with established goals/expected results and limited step-by-step direction.
• Excellent problem-solving skills along with logical thinking.
• Excellent verbal and written communication skills along with effective interpersonal skills.
• Solid team player with the ability to work in a very demanding, fast-paced environment.
• Ability to embrace and champion change.
• Capable of driving growth capacity by continuously looking for better ways to improve processes.
• Ability to work from home remotely/independently and in a virtual team environment and in-office in a collaborative environment.

Nice To Haves

• Having worked in a Finance or Operations function with leasing or financing industry experience considered an asset.
• Post-Secondary education an asset.

Responsibilities

• Manage Third Party Bill & Collect relationships, including providing partner-specific monthly invoicing and reporting, managing monthly Discrepancy Reports, handling day-to-day requests from partners, liaising with partners regarding their Third-Party Portfolio, providing buyout and payout invoices, and managing/resolving administrative issues and delinquency items.
• Manage float applications, payment applications, create refunds packages, and termination preparation.
• Complete Third-Party Audits as outlined in DLL policies and procedures.
• Manage reconciliation, billing, and collecting of all Retail Subsidy programs, including collection and follow-up on outstanding payments.
• Responsible for the timely and accurate creation of various reports, including Monthly Aging Reports (Third Party and subsidy relationships), Unapplied Suspense and Disposition Suspense report items, all Third Party reports for various GBU's, Master Third Party Billing spreadsheet, Cost Per Use vendor remittance, and Income and renewal sharing.
• Manage all audits as they relate to Third Party relationships.
• Responsible for the timely and accurate completion of all Finance Related reconciliations and updates on a monthly basis.
• Develop and maintain a positive consultative relationship with internal customers regarding key system requirements and processes.
• Achieve daily, weekly, and monthly KPI's and SLA's.
• Conduct ongoing procedure review and update, including training manuals and reports.
• Ensure proper records are kept, policies and procedures are followed, and all internal controls are adhered to.
• Complete other administrative responsibilities as needed to ensure effective workload for the team and as assigned by manager.
• Support the implementation of IT projects, including the creation and execution of test cases, creation/amendment of procedures/training material, and training of users.

Benefits

• Remote working from home opportunities
• Flexible hours
• Career development opportunities: online learning, member development programs, Tuition reimbursement program.
• Outstanding Medical, Dental, Vision and Paramedical benefit programs
• Subsidized Gym membership programs
• Employee Referral program
• Healthcare benefits
• Vacation
• Sick leave
• Parental leave
• Possible discretionary bonuses

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree