Portfolio Parking Manager

Onni Group of Companies•Los Angeles, CA

2d•$85,000 - $90,000•Onsite

About The Position

The Portfolio Parking Manager is responsible for overseeing parking operations across all Onni properties. In this role, you will build, train, and supervise onsite parking teams, standardize operations across multiple locations, and develop strong relationships with Onni’s Property Management team, tenants, and third-party service providers. You will be instrumental in establishing consistent operational standards, maximizing revenue, and ensuring an exceptional parking experience across all assets. This is an ideal opportunity for an experienced parking professional who thrives in a fast-paced, owner-operated environment and is ready to take ownership of a growing portfolio.

Requirements

Excellent communication skill, both verbal and written
Exceptional organizational skills
Innovative operational skills and abilities.
Must have a thorough understanding how parking structures and automated parking systems operate.
The ability to review parking financials and explain them.
Excellent customer service skills
High motivation to take ownership of a growing parking portfolio within a dynamic, owner-operated real estate company
3 - 5 Years of Parking Management experience, working directly for a developer/owner or 3rd party management company.
Understanding of parking management accounting concepts.
Experience using and operating automated parking systems equipment.

Nice To Haves

Previous experience with Yardi a plus.

Responsibilities

Assume overall responsibility for parking operations across all Onni properties.
Conduct regular inspections across all parking structures to ensure appearance and operations consistently meet Onni standards.
Assist customers with business transactions such as: validations sales, monthly sales, issues with key cards, and any other miscellaneous items that might be requested.
Prepare month end closing reporting such as, financial report, validation report, accounts receivable, allocation vs. usage, capacity, occupancy.
Prepare tenant parking statements.
Follow up on collections.
Check parking equipment and make notes of any items that need attention.
Generate daily reports (cashier report for each individual exit lane, DRs, Sales Journals, Reconciliation reports, payroll, ticket recap, additions/ deletions of key cards, and validations sales).
Obtain estimates/bids for repairs and other improvements in the parking structures.
Coordinate contractor activity.
Manage parking bank accounts and handle all reconciliations.
Assist customers that require help upon entering or exiting the garage with key card malfunctions, tickets jammed, credit cards not working, validation scanners not working, tickets damaged, educate customers unable to use the automated system.
Manage the parking clerk and maintenance attendant.
Review all paperwork submitted by clerk.
Assist customers when vehicles are broken into.
Ensure tenant compliance with the leases with respect to the parking section, including collection of rent and allocation of parking stalls.
Provide excellent tenant service.
Respond to tenant requests/problems in a timely and courteous manner.
Follow-up with tenants to ensure satisfactory resolution.
Develop and implement programs to enhance revenue and occupancy across the parking portfolio.
Analyze occupancy rates, revenue trends, and utilization data across all portfolio locations; identify gaps and present actionable recommendations to leadership.
Review and benchmark pricing across the portfolio; recommend rate adjustments based on market conditions, demand, and competitive analysis.
Track and analyze key performance indicators (KPIs) including revenue per stall, expense variances, and collections; prepare monthly portfolio summaries for Property Management and ownership.
Evaluate equipment performance and maintenance trends across locations; use data to proactively address recurring issues and inform capital planning decisions.
Verify all invoice amounts and information with approved Service Orders or Contracts.
Update accounting systems (Yardi) and assist Corporate Accounting with questions related to the parking and resolution of vendor issues.
Prepare annual income and expense budget for parking operations.
Ensure that property files are properly maintained and kept up to date in accordance with company policy.
Manage and develop team members, including parking clerk and maintenance attendant.
Any additional tasks as assigned.