Portfolio Operations Manager
About The Position
The Portfolio Operations Manager serves as the operational leader of the Portfolio Operations Lane within the Portfolio Management & Operations Office (PMO&O) and functions as the primary extension of division leadership across the Division's three-pillar operating model. This role is responsible for owning the portfolio operating rhythm, governance frameworks, executive coordination, and cross-functional integration that enables the Division Leader to effectively lead all inclusive organizational pillars simultaneously. The Portfolio Operations Manager partners closely with Delivery Directors, the General Manager – Model T, Program Managers, IG corporate stakeholders, and the broader PMO&O team to ensure portfolio activities remain aligned, visible, and executable. This role plays a critical leadership role during PMO&O stand-up, organizational mobilization, governance activation, and long-term operational maturity.
Requirements
- 8–12+ years of experience in portfolio operations, PMO leadership, business operations, chief of staff, or executive operations roles
- Experience supporting executive leaders across large, complex organizations
- Proven ability to manage cross-functional governance and coordination
- Strong analytical, organizational, and communication abilities
- Experience driving operating rhythm and executive cadence
- Strong stakeholder management and partnership skills
Nice To Haves
- Experience supporting managed services delivery
- Experience supporting large-scale workforce solutions
- Experience supporting manufacturing, semiconductor, or technical services environments
- Experience supporting multi-program or multi-client portfolios
- Familiarity with Insight Global operating model
- PMP, Lean Six Sigma, or equivalent certifications
Responsibilities
- Own the Division's leadership operating rhythm
- Coordinate executive meetings, governance cadence, and strategic reviews
- Manage portfolio-level action tracking and follow-up
- Prepare executive briefings and leadership reports
- Drive accountability for cross-organizational commitments
- Serve as the primary coordination point across Model T and PMO&O
- Align organizational priorities across delivery and enablement pillars
- Manage portfolio-level dependencies and resource allocation discussions
- Resolve cross-functional escalations
- Facilitate executive decision-making
- Oversee PMO&O governance framework execution
- Ensure portfolio standards are consistently applied
- Champion organizational consistency across delivery organizations
- Support audit readiness and operational reviews
- Lead strategic PMO&O initiatives
- Coordinate cross-divisional projects
- Support business growth opportunities
- Drive continuous improvement of the portfolio operating model
- Act as a force multiplier for the Division Leader
- Manage executive communications and stakeholder engagement
- Support executive presence at internal and client-facing events
- Protect leadership capacity and prioritize executive time
- Serve as the first escalation point for portfolio-level issues
- Coordinate resolution across delivery organizations
- Maintain visibility into critical risks and issues
- Provide structured updates to leadership
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
