Portfolio Manager

DOSS•San Francisco, CA

17h•Onsite

About The Position

Doss's PMO team is the core engine of DOSS and the success of our customers. The Portfolio Manager sits at the intersection of product, data, operations, implementation, and customer partnership — leading a small team of PMO ICs while staying deeply hands-on yourself. You'll own a portfolio of Doss's most complex, high-value client relationships and lead your team through the full post-sales lifecycle: Discovery, Product Design, Build/Configure on the DOSS/ERP platform, UAT and Go-live. You'll manage a small team of PMOs, setting the standard for quality and pace while staying in the weeds alongside your team. This is a player-coach role - you're not just directing, you're doing. DOSS operates like a sports team, not a family — we're building the '96 Bulls. We run aggressive coaching and performance management because we believe in accelerating careers by 10x, not 10%. Every 6 months, we run a lightweight review process (DIPS) where team members are scored, ranked, and identified for promotion and compensation increases. Our first cohorts saw compensation increases ranging from 35–85% with an average of >50% — because when you deliver results and grow rapidly, we recognize it immediately. This isn't painful — it's clarifying and energizing, especially for people who like winning. If you want the Rec League, go work somewhere else. But if you want to sharpen yourself against other A+ players and compress a decade of learning into a few years, this is the place.

Requirements

6+ years experience in engineering, consulting, finance, operations, product operations, or technical program management
At least some time leading or mentoring others
Systems Thinker. Everything in our business is highly interconnected across people, process, and technology. You can traverse it, untangle it, and put it back together — and you can teach others to do the same.
Player-Coach Mentality. You lead by doing. You're not the person who delegates everything and manages from a distance — you roll up your sleeves, model the work, and hold the bar.
High-Intensity. You've thrived in high-pressure environments — startups, consulting, finance — and that's a real preference, not a stated one.
Technical from 1st Principles. You can grok hard engineering and logic problems from intuition, not memorization — and you can break them down for your team.
Intellectual Firepower. You cut through noise, synthesize fast, and make good calls under ambiguity.
Strong analytical mindset

Nice To Haves

ERP experience is a plus, not a requirement
SQL experience is a plus (not required)

Responsibilities

Lead a small team of PMOs across a portfolio of upper mid-market and enterprise clients — you're accountable for team output, client outcomes, and individual development
Stay hands-on across the e2e post-sales lifecycle: discovery, design, implementation, and go-live — this is a player-coach role and you'll be in the work, not above it
Own the success of Doss's most complex client relationships; your portfolio is a direct reflection of your team's execution
Conduct and lead cross-functional deep dives across customer organizations to map end-to-end business processes and workflows
Drive and contribute to new product capabilities that support Doss's push to upper mid-market and enterprise
Set the standard for best-in-class practices and processes across the team — build what doesn't exist, improve what does
Translate process flows into product design and configuration within the DOSS platform
Partner with technical teams on integrations and data migrations
Lead UAT, training, and go-live support across your portfolio; build relationships that drive retention and expansion
Coach your ICs on client management, problem-solving frameworks, and delivery quality — and create the feedback loops that accelerate their growth
Drive automation and AI-forward improvements to Doss's product and customer lifecycle processes — we're an AI-native company and team