Portfolio Management Manager- Retail Lending Servicing Product

PNC•Pittsburgh, PA

1d•$80,000 - $217,100•Onsite

About The Position

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As a Portfolio Management Manager within PNC's Retail Lending organization, you will be based in Pittsburgh or Philadelphia, PA; Wilmington, DE; Washington, DC; Tysons Corner, VA; Chicago, IL; or New York, NY. We are seeking a seasoned leader to manage a team of Portfolio Owners and deliver a series of initiatives from ideation through discovery, development and delivery.

Requirements

Bachelors
At least 5 years of prior management experience is typically required.
Industry experience is typically 8+ years.
Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.
Include Intentionally - Cultivates diverse teams and inclusive workplaces to expand thinking.
Live the Values - Role models our values with transparency and courage.
Enable Change - Takes action to drive change and innovation that will transform our business.
Achieve Results - Takes personal ownership to deliver results. Empowers and trusts others in decision making.
Develop the Best - Raises the bar with every talent decision and guides the achievement of all employees and customers.

Nice To Haves

Familiarity with product development tools like Adobe, Tableau, FigJam, JIRA, Confluence, Figma
Accountability
Client Counseling
Decision Making
Results-Oriented
Strategic Planning
Accuracy and Attention to Detail
Analytical Thinking
IT Standards, Procedures & Policies
Managing Multiple Priorities
Organizational Change Management
Organizational Leadership
Problem Solving
Project Administration
Project Management
Higher level education such as a Masters degree, PhD, or certifications is desirable.
In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.

Responsibilities

Partners with key business, product and tech stakeholders across the Enterprise to manage dependencies, identify opportunities, competing priorities
Partners with Product and Business leaders to create, manage and prioritize product strategy, OKRs, backlog and roadmap
Oversee Program Analysis and Reporting; Leverages insights to inform improvement opportunities
Oversees continual agile and operational transformation and, partnering with product to adopt industry best practices
Supports key internal processes, including Change at PNC, project funding and staffing, budgeting, etc.; Manages budget tracking and burndown for Servicing Product Team
Drives annual planning process for team
Develop tracking, Identify and implement efficiency strategies across the product and tech organization
Supports Head of Servicing Product to develop and deliver Senior Leadership updates
Manages and leads portfolio managers to ensure success in the execution of organizational portfolios in support of corporate strategy.
Manages and assesses the development and approval process for strategic initiative governance for assigned portfolios.
Monitors the development and review of analysis and reporting information related to key strategic portfolio milestones.
Oversight and accountability for the overall portfolio budget while working to ensure success of the portfolio.
Coaches and develops portfolio managers.
Works across multi-disciplinary functions, and manages vender relationships to ensure success of the portfolio.
Consults with project and program managers/teams as needed.

Benefits

medical/prescription drug coverage (with a Health Savings Account feature)
dental and vision options
employee and spouse/child life insurance
short and long-term disability protection
401(k) with PNC match
pension and stock purchase plans
dependent care reimbursement account
back-up child/elder care
adoption, surrogacy, and doula reimbursement
educational assistance, including select programs fully paid
a robust wellness program with financial incentives
maternity and/or parental leave
up to 11 paid holidays each year
9 occasional absence days each year, unless otherwise required by law
between 15 to 25 vacation days each year, depending on career level; and years of service.