Portfolio Maintenance Specialist
About The Position
The Portfolio Maintenance Specialist is the ultimate "Swiss Army Knife" for BAM Management’s multi-family property portfolio. This roving specialist is a seasoned problem-solver who steps in whenever a property encounters hard-to-solve issues, severe operational backlogs, or needs an extra set of expert hands. This role requires a highly adaptable, hands-on professional with deep technical expertise across HVAC, plumbing, electrical, and general structural repairs. Driven by a "get things done" attitude, the Portfolio Maintenance Specialist travels across the portfolio to troubleshoot complex maintenance problems, provide tactical reinforcement to local teams, maintain quality control, and model BAM’s unique standards of service.
Requirements
- Exceptional diagnostic and multi-trade skills in HVAC, electrical, plumbing, appliance repair, carpentry, and general multi-family construction.
- High level of experience getting things done efficiently in a fast-paced property management environment.
- Strong ability to pivot priorities quickly, adapt to changing property needs, and operate independently without constant direct supervision.
- Ability to collaborate effectively with both on-site teams and regional leadership, offering constructive guidance to site staff.
- A proactive approach to anticipating roadblocks, finding cost-effective solutions, and driving work to completion.
- High school diploma or equivalent combination of education, training, or experience.
- Minimum 4-7 years of hands-on multi-family property maintenance experience.
- Type 2 or Universal EPA Certification required.
- Valid driver's license and a reliable vehicle capable of transporting tools/supplies across regional sites.
- Authorized to work in the United States of America.
Nice To Haves
- CPO (Certified Pool Operator) preferred.
Responsibilities
- Serve as the primary point of contact for complex, high-difficulty maintenance issues that require advanced technical diagnosis across various properties in the portfolio.
- Travel to portfolio properties to provide hands-on assistance during peak workloads, unexpected staffing shortfalls, large-scale unit turn pushes, or emergency projects.
- Perform high-level repairs and preventive maintenance on HVAC, electrical, mechanical, plumbing, structural elements, and grounds, ensuring work meets or exceeds BAM standards.
- Work side-by-side with on-site Maintenance Supervisors and Technicians, offering guidance, best-practice sharing, and practical training in the field.
- Conduct roving inspections of turns, completed service requests, and capital projects to ensure work aligns with BAM quality specifications and safety protocols.
- Assist in executing portfolio-wide preventive maintenance schedules and help specify or oversee targeted capital improvement initiatives.
- Document task progress, field findings, and resource needs, communicating regularly with the Regional Maintenance Coordinator to keep regional operations aligned.
- Embody the BAM culture by demonstrating a "Work Hard, Play Hard, WIN!" spirit, maintaining a positive attitude, and supporting local teams through challenging situations.
Benefits
- 15.5 paid holidays observed by BAM from day one!
- At 90 days, 88 hours of PTO are added, increasing to 120 hours on your first BAM-iversary.
- Medical, dental, vision, voluntary life, short/long-term disability, and pet benefit options with significant company contribution.
- $25,000 in life insurance provided free of charge.
- Unlimited access to MytrueU learning portal.
- Company-wide events hosted to stay connected and live out our core values together!
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
