Portfolio Community Manager

Capital Consultants Management Corporation • Scottsdale, AZ

2d • Onsite

About The Position

The Portfolio HOA Community Manager is responsible for the day-to-day operations of the communities and physical properties under his/her supervision in accordance with established company and Board policies and procedures. The Portfolio Community Manager will actively support respective community values, vision and philosophies, while demonstrating a style of leadership that allows Boards' and residents' needs to be met with a high level of satisfaction. The Portfolio Community Manager shall act as the liaison between HOAMCO and the assigned communities.

Requirements

• Associates Degree or other equivalent experience.
• Minimum 1-2 years of experience as a Community Association Manager preferred, or other management experience.
• CMCA® or higher management designation preferred.
• Excellent Customer Service Skills both written and verbal

Responsibilities

• Acquire and maintain a full working knowledge of all applicable Federal, State and Local Regulations pertaining to common interest communities and of the governing documents of the Associations.
• Develop and maintain a professional relationship with the Board of Directors for each assigned Association.
• Facilitate long-term planning for the Associations and refine, as required.
• Facilitate and attend Homeowner Association meetings.
• Oversee the enforcement of restrictions (CC&Rs) and regulations of the Associations and related facilities.
• Attend all appropriate HOAMCO training classes, meetings and seminars as requested.
• Assist the Board of Directors in preparing annual budgets.
• Review budgets and evaluate ways to improve service and/or cut expenses.
• Create and prepare Board of Directors Packets, Agendas, and Management reports.
• Answer electronic, paper, and telephone correspondence and respond to customer problem resolution issues in a professional and timely manner.
• Adhere to, review, and/or approve budget variation, proposed expenditures, financial statements, filing systems, business correspondence, property maintenance, assessment collections, personnel requirements, employee time sheets, insurance, delinquent accounts, accident reports, etc.
• Facilitate upkeep of residential files and records, legal documents, property deeds, construction plans, member rosters, contracts, annual reports, meeting minutes, and all other relevant records.
• Personally inspect exterior and common areas of each assigned community at least twice a month, and prepare written recommendations for physical repairs and/or replacements as required by the Board of Directors.
• Review all contractual services and on-site work as needed including an annual review of all regular contractual services.
• Ensure that all procedures are being adhered to for vendors, contractors, service requests, and maintenance form logs, including furnishing HOAMCO with valid copies of worker’s compensation, liability insurance coverage, and executed written contract, if necessary, for any contractor prior to engaging in work for any property managed by HOAMCO.

Benefits

• Comprehensive benefits package including medical, dental, and vision
• Wellness program
• Flexible Spending Accounts
• Company-matching 401k contributions
• Paid time off for vacation, holidays, medical, and volunteering
• Paid parental leave
• Training and educational assistance
• Support programs, including Employee Assistance Program and Calm Health
• Optional benefits including short- and long-term disability, life insurance, and pet insurance

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree