Portfolio Community Manager

PMP Management•San Francisco, CA

just now•$75,000 - $85,000•Onsite

About The Position

Property Management Professionals (PMP) is seeking a motivated, detailed, communicative, and personable professional to join our team as a Portfolio Manager for our San Francisco Division. PMP is an industry-leading association management firm providing innovative products and extraordinary services to common interest developments throughout California, Utah, and Texas. We are proud to offer a personalized, boutique level of service to our association clients, backed by the scale and resources of Odevo, one of the world’s largest resident services companies. We are proud to be privately owned, locally independent, and passionately committed to elevating the lifestyle experience for the communities we serve. We are one of the fastest (organically) growing association management firms in each of our respective markets. Our company’s growth coupled with the depth and breadth of our network creates a uniquely rare opportunity for professional growth. Additionally, our people-centric culture allows us to attract and retain the industry’s top talent and has served as one of our primary competitive advantages over the past two decades.

Requirements

Extraordinary customer service skills
Exceptional customer service skills
Proficient in Microsoft Word, Excel, and Outlook
Able to quickly learn and understand company used software programs
Proficient in reviewing and understanding budgets and financial statements
Strong organizational skills
An honest, responsible, optimistic, and enjoyable demeanor
Stand and walk for extended periods throughout the workday.
Frequently bend, stoop, kneel, crouch, climb, reach, twist, and squat.
Frequently use hands and arms for grasping, handling, pushing, pulling, and operating equipment.
Lift, carry, push, and pull up to 50 pounds on a regular basis.
Safely operate cleaning equipment, hand tools, ladders, and maintenance equipment.
Work both indoors and outdoors in varying environmental conditions.
Maintain sufficient visual acuity and hearing to identify safety hazards and perform assigned duties safely.

Nice To Haves

4 Year College Degree preferred
2 Years of experience as a HOA portfolio or on-site manager preferred
CMCA certification preferred
Active AMS or CMCA designation highly preferred.
Experience in homeowners association (HOA) management, property management, or high-end hospitality strongly preferred.

Responsibilities

Acts as or oversee the primary liaison with the Association Board of Directors and homeowners.
Oversee the operation and administration of the Association in accordance with the management agreement and the Association’s policies and procedures.
Perform administrative and management duties as requested by the Board of Directors and in accordance with the management agreement.
Ensure PMP Management tools are being effectively utilized such as maintenance calendar, action item tracker, financial summaries, delinquency tracker, etc.
Review monthly financial reports and financial summaries.
Provide and/or oversee recommendations to the Association’s Board of Directors and committees on items that need to be addressed within the community.
Set-up, attend and facilitate Board meetings as per PMP standard.
Prepare Board packages according to PMP’s “Absolutes” and standard.
Assist Board of Directors/Architectural Review Board with the architectural review process and/or routine inspections as necessary.
Coordinate and/or oversee inspection of building facilities and/or common area and arrange appropriate follow up actions as required.
Conduct walks/inspections of the communities as required in the management contract.
Other duties as assigned.